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Transcensus: User Adoption Training Techniques

Just before Convergence 2009 wrapped up I caught up with Dan Higbee and Dan Peay from Transcensus and talked with them about their solution, SHO Guide for delivering application help. In this video we show it running with Microsoft Dynamics CRM Online
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Microsoft Dynamics CRM 4.0 Help update 4.2 released in all supported languages

We’re very pleased to announce the availability of Help update 4.2 for Microsoft Dynamics CRM 4.0 (on-premise) for server, client, and Language Pack installations. Like our previous updates, this update incorporates suggestions from customers and partners

CRM 4.0 User’s Guide now available in PDF and Word

As more than 4,000 of you out there have already discovered, we recently released a User’s Guide for Microsoft Dynamics CRM 4.0 . The Microsoft Dynamics CRM 4.0 User’s Guide includes all of the basic end-user information available in Help,

Updated Help content released for Microsoft Dynamics CRM 4.0

No matter how hard writers and editors work to get our content just right , Help is often outdated as soon as a product is released. Someone fixes a bug three weeks before release – long after Help was locked down – and a new required field magically

Explore the CRM Community Through the New Resource Center

Are you looking for the latest news about Microsoft Dynamics CRM? Try the new Resource Center. Located in the Navigation Pane, the Resource Center is a one-stop shop, designed to help you get started, maximize your efficiency, and build your business.
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