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CRM 4.0 Workflow – Turning Inaction into Action

We’re all familiar with business processes and workflows that are initiated when something occurs in the system - action begets action. But what about when some action doesn’t occur that should have? Inaction requires your attention! For example,
Posted by crmblog | 4 Comments
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Newbie Newsgroup Users

Today's guest blogger is Nithya Balasubramanian who is one of our international CRM MVPs. She describes some of the very interesting users of the newsgroups that we hear from when reading the thousands of newsgroup posts a month. How many do you recognize?
Posted by crmblog | 1 Comments
 
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