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Monday, September 21, 2009 8:33 AM

Updated Microsoft Dynamics CRM Statement of Direction is now available!

Microsoft is bringing new innovations to customer relationship management (CRM) software with Microsoft Dynamics® CRM . It is a flexible CRM solution that fits your people, fits your business, and fits your environment. This document outlines the future
Posted by crmblog | 2 Comments
Thursday, September 17, 2009 9:03 AM

The CRM Configurator’s Dilemma: Repurpose or Create?

Today’s guest blogger is CRM MVP Joel Lindstrom who discusses tips and tricks when working with system entities. Joel blogs at CustomerEffective . As you configure Microsoft Dynamics CRM , one question that frequently arises is should I create a custom
Posted by crmblog | 4 Comments
Monday, March 16, 2009 8:36 AM

CRM and The Power of Choice

The Microsoft Dynamics CRM – The Danish blog has run a three part series titled the Power of Choice. Have you heard the concept before? 'The Power of Choice' - what is that? In this three part blog post I will give you my angle on the great opportunity
Posted by crmblog | 0 Comments
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Monday, November 24, 2008 7:57 AM

Rolling out CRM: Who should take ownership?

Today we welcome Microsoft Dynamics CRM MVP Umar Khan who is a Business System Consultant for SISCOM in Saudi Arabia. You can read more from Umar at http://umarkhan.wordpress.com . Umar also spends time in the Dynamics Forums answering your questions.
Posted by crmblog | 3 Comments
 
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