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Bio - Khushboo Pandey

I am a Software Design Engineer in Test on the Microsoft Dynamics CRM team. After doing an internship with Microsoft during my final year in college, I joined Microsoft as a full-timer in May 2007. I have been a part of CRM Titan team as well as participating
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Bio - Matt Valentine

Matt Valentine is a product marketing manager for XRM. Matt is also a very active participant in the xRM communities. In his limited amount of free time he can often be found hiking with his kids and looking for the perfect Carolina BBQ sauce in the Northwest
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Bio - Heather Kostes

Heather Kostes is a Program Manager with the Microsoft MVP Program, working directly with product teams to enable the connection between MVPs and Microsoft.
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Bio - Pongsiri Hirunyanitiwatna

Pongsiri Hirunyanitiwatna is a Test Lead on the Microsoft Dynamics CRM Team. He has been working on CRM since CRM 1.0, and his team is responsible for ensure the quality of CRM Infrastructure. He is originally from Thailand land of smile and his home
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Jeremy Morlock

Jeremy Morlock is a Support Escalation Engineer on the Microsoft Dynamics CRM Support Team.
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Bio - Alex Igrushkin

Alex is a developer on the CRM sustained engineering team. He spends most of his free time with his wife and friends. He can often be found hiking in the Cascade Mountain range.
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Bio - Karen Smith

I am a senior product manager on the Microsoft Dynamics™ CRM PMG team in Redmond. I am responsible for worldwide product marketing of the Microsoft Dynamics CRM customer service and support applications. A key initiative is demonstrating to the marketplace
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Bio - Clint Warriner

Clint Warriner is an Escalation Engineer for the CRM Support Team for North America. He started working for Microsoft out of college, working on CRM 1.2 – 4.0. He enjoys developing with the CRM SDK as well as general .NET development. Outside of work
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Bio - Michael Guthmann

I’m a Program Manager on the Microsoft Dynamics CRM team, and I currently work on the administration and deployment features of CRM server. During college, I interned on the Dynamics GP team as a Software Development Engineer in Test. Following graduation,
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Bio - Phillip Haase

Phillip is the Dynamics Demo Team Lead for Microsoft in North America since 12-08. In this role Phillip is responsible for working with the product group on the production of demonstration items as well as the field to make sure that the material lands.
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Bio - Rich Carr

My name is Rich Carr and I work for Microsoft Consulting Services on the Federal team implementing CRM. I have worked with CRM since 1.2 and am the co-author of what I think remains the only commercially available audit program for CRM, now called c360
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Bio - Pat Munns

I'm Pat Munns and I have been a Software Development Engineer in Test for CRM Online for almost 2 years. Prior to that I used ASP.NET to help develop custom CRM tools for the financial services industry. I enjoy spending time with my wife, our 2-year-old
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Bio - Julie Yack

CRM MVP Julie Yack is a Microsoft Dynamics CRM certified professional, Certified Scrum Master and Small Business Specialist. Julie is founder and C.O.O. of Colorado Technology Consultants, Inc, a Microsoft Gold Certified Partner that provides custom solutions
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Bio - Noor Merchant

I have been with the CRM team since the CRM 3.0 days. I first worked on the test team testing the outlook client setup in v3.0. In v4.0, I tested the workflow feature and in v5 I switched to the development team and am now working on the CRM Platform.
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Bio - Chris Xia

I am a Sustained Engineering developer working in Microsoft Dynamics CRM Team. We work on the hotfix for CRM 3.0 and CRM 4.0. I moved to the team last year and have worked inside Microsoft for many years in various products such as COM+, EnterpriseService,
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