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Tuesday, December 18, 2007 8:17 AM

Microsoft Dynamics CRM 4.0 Ready for Download

From InternetNews.com : "Microsoft announced Monday that it has released to manufacturing the long-awaited update to its Dynamics-branded customer relationship management software (CRM). Previously codenamed "Titan," the latest version of Microsoft Dynamics
Posted by crmblog | 4 Comments
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Wednesday, December 12, 2007 7:39 AM

CRM 4.0 Workflow – Turning Inaction into Action

We’re all familiar with business processes and workflows that are initiated when something occurs in the system - action begets action. But what about when some action doesn’t occur that should have? Inaction requires your attention! For example,
Posted by crmblog | 9 Comments
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Friday, December 07, 2007 10:41 AM

Channel 9: CRM 4.0 Reporting with Barry Givens and Phil Richardson

More goodness from the Channel 9 folks: CRM 4.0 Reporting "Back in April we gave you a taste of some of the interesting work going on in Dynamics CRM group . That was a pretty good high-level view. We wanted to fill in some of the details for developers
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Friday, November 30, 2007 10:56 AM

Titan: Aaron Elder on Channel 9

Aaron Elder, a CRM MVP shares insight about the next version of CRM (4.0) - internally named Titan. The show is called geekSpeak . As Aaron sez in his blog, "On Wednesday I had the privilege of being a guest on the MSDN Channel9 Program , "geekSpeak".
Posted by crmblog | 2 Comments
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Thursday, November 15, 2007 11:14 AM

CRM 4.0 (Titan) Overview on Channel 9 Forums

Senior Program Manager Phil Richardson provides a nice overview of CRM 4.0 on today's video from Channel 9 Forums . Enjoy, JaAG
Posted by crmblog | 3 Comments
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Wednesday, November 14, 2007 10:15 AM

Part III - Bulk Operations: SDK Support for Duplicate Detection in Titan

The Intro is here Part I - Configuration is here Part II - Run-time is here So I discussed run-time duplicate detection. However, there is more to duplicate detection in Titan. What if you need to detect duplicates on bulk of records that are already
Posted by crmblog | 0 Comments
Tuesday, November 13, 2007 9:53 AM

Three New Locations Added to the Microsoft Dynamics CRM 4.0 Partner Readiness Tour!

Join the other 1300 partners who are getting ready for the Microsoft Dynamics CRM 4.0 Readiness Tour! To help you prepare for this exciting advancement in the market, Microsoft is hosting full-day partner events in many major US cities. Take this opportunity
Posted by crmblog | 3 Comments
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Monday, November 12, 2007 10:02 AM

Part II - Run-time: SDK Support for Duplicate Detection in Titan

The Intro is here . Part I - Configuration is here . Once our Microsoft Dynamics CRM system has been configured with the required duplicate detection settings and the duplicate detection rules, we can start detecting duplicates. Let us go through a sequence
Posted by crmblog | 2 Comments
Friday, November 09, 2007 8:56 AM

Part I - Configuration: SDK Support for Duplicate Detection in Titan

The Intro is here in case you missed it. The first step required for detecting duplicates is to configure the system by enabling the duplicate detection settings and setting up duplicate detection rules. Since the CRM Titan comes pre-configured for some
Posted by crmblog | 2 Comments
Thursday, November 08, 2007 8:23 AM

Intro: SDK Support for Duplicate Detection in Titan

Okay, so now you all know that Titan is bringing a cool new feature for you to deal with all the duplicate, unwanted data in your system. Thanks to this much awaited feature, you can now setup duplicate detection rules, and you can use the online duplicate
Posted by crmblog | 9 Comments
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Friday, November 02, 2007 7:47 AM

My Favorite Features in Microsoft Dynamics CRM 4.0 - SmartNav

The breadth of new features in the product is mind blowing to me. I am looking forward to seeing some of the creative uses that partners and customers come up with for the larger items like Workflow, Multi Currency, etc. However, I am most appreciative
Posted by crmblog | 8 Comments
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Monday, October 29, 2007 8:31 AM

Titan Highlight: Renaming navigation areas of Out-Of-The-Box entities

Besides the big investments in Titan (e.g. multi-tenancy) there are dozens of features that will enable scenarios that weren’t possible in CRM 3.0. This occasion I want to highlight a little, yet important feature, that responds to asks of customers that
Posted by crmblog | 3 Comments
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Friday, October 26, 2007 7:50 AM

Titan Feature Highlight: CRM Email Send/Receive thru Outlook

After working on new features for the CRM Titan release for the past couple of years, it’s great that we can finally share with all of you what we’ve been working on. Here’s a sneak peak at one of the many new features in Titan surrounding the Outlook
Posted by crmblog | 6 Comments
Thursday, October 25, 2007 11:04 AM

Top 5 Ways the Microsoft Dynamics CRM 4 Implementation Guide Improved

For about the past 18 months I have been planning, researching, communicating, and writing in an effort to improve the implementation documentation for our next major release of Microsoft Dynamics CRM. During this exercise, it has led me to many changes
Posted by crmblog | 14 Comments
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Wednesday, October 24, 2007 7:53 AM

CRM Convergence in Europe

I am in Copenhagen attending the EMEA Convergence conference and I would like to give you a quick look at what's happening here. We made an interesting announcement during the event and the new Microsoft Dynamics CRM release Titan seems to be the most
Posted by crmblog | 2 Comments
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