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CRMUG Workshop - Social Networks: Time Drain or Business Gain?

10/15/2009, 1:30 PM -  3:00 PM Eastern Daylight Time As Facebook users surpass 200 million, and Twitter obtains another round of funding that values the (non-revenue producing) social network at $1 billion, many are left scratching their heads. If

Microsoft Dynamics CRM - Top Sites and Downloads

Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM

New: More Social Partners on Windows Live

The mesh between social software sites and my prose means that one writing ends up on many different places. And the audiences on the various platforms is usually very different. So I was very happy to see that Microsoft is adding 20 new feed partners

Bio - Matt Cooper

Matt Cooper is a program manager on the CRM Online team. I work primarily on subscription lifecycle (try/buy/upgrade experience), support tools, privacy, and of course tons of cool stuff for our future releases that I can’t yet talk about. More importantly,
Posted by crmblog | 4 Comments

Microsoft Dynamics CRM Community - Social Software Playgrounds

It's the holiday season and I'm checking out some of the CRM communities, adding a video here and a pointer to a great article there. Our group on Linked In continues to grow, driven I think by the need of our partners and customers to be associated with

Microsoft Dynamics CRM on Facebook

Microsoft Dynamics CRM has been a group on Facebook for almost a year now. With a membership of over 1100, there are always interesting posts, videos, and conversations going on. If you are interested in seeing what social software can do for you, check
Posted by crmblog | 1 Comments

Facebook: Microsoft Dynamics CRM Group

There is a fledgling group of Microsoft Dynamics CRM enthusiasts on facebook now. Those of us who enjoy playing with social software, in its many incarnations, are there trying out the waters. Like LinkedIn , MySpace , and Windows Live Spaces , facebook

Integrating CRM 4.0 Contacts with Facebook

CRM stores information about your contacts. Facebook also stores information about contacts. Let’s merge the two entities together so you can view Facebook profiles from within a CRM entity page! When we are done, our contact entity page will be able
 
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