Microsoft Dynamics CRM Team Blog

CWR Mobility and Microsoft Dynamics CRM on the Zune HD

2009-11-05T19:04:36Z

John O’Donnell, one of my fav Microsoft technical evangelists, is at it again with his traveling camera. Today he talks with Erik van Hoof from http://www.CWRMobility.com who stopped by at the CRMUG Summit to show John his company’s Microsoft Dynamics CRM product called CWR Mobile CRM running on his new Zune HD . Here’s the video . It’s interesting to see how a Zune HD can be used for business applications as well as consumer applications. Most of us have a Zune and this opens new ways of getting...(read more)

Microsoft Dynamics CRM SDK 4.0.10 is available

2009-11-04T15:48:00Z

Version 4.0.10 of the Microsoft Dynamics CRM SDK is now live on MSDN and on the download center . This release contains updates relevant to Microsoft Dynamics CRM 4.0 Update Rollup 7 and Microsoft Dynamics CRM Online Service Update 4 . Check out some of the new and updated topics you’ll find in this release. View the Release History for the complete list: Using the Paging Cookie – Fetch and QueryExpression sample code to show you how to implement paging. Using Pre-generated XmlSerializers - use these...(read more)

Microsoft Dynamics CRM Online Delivers the November 2009 Service Update

2009-11-03T15:23:00Z

With the November 2009 Service Update , we are offering even more value in a Microsoft Dynamics CRM Online subscription. Take a look at all the increased business benefits that the Service Update provides: Get Instant Online Access: Start a free trial of Microsoft Dynamics CRM Online in less than five minutes. Because sample data is loaded automatically with every trial, you can start modeling real-world scenarios immediately—and you can add or remove sample data at any time. Increase User Adoption:...(read more)

Introducing the ‘Import Data Wizard’ in Microsoft Dynamics CRM Online Service Update for Nov 2009

2009-11-02T19:27:50Z

Import data into Microsoft Dynamics CRM Online using new Import Data Wizard Microsoft has released Microsoft Dynamics CRM Online Service Update: Nov 2009 . To assist organizations with importing data into Microsoft Dynamics CRM, a new enhanced Import Data Wizard is available amongst other new features and enhancements in this update. This wizard is functionally more powerful than the old import data wizard. The wizard supports multiple file formats including Comma delimited CSV, XML Spreadsheet 2003...(read more)

Microsoft Dynamics CRM Implementation Guide (4.5.0) Available

2009-10-29T15:36:00Z

I’m pleased to announce that the fifth update to the Microsoft Dynamics CRM 4.0 Implementation Guide (4.5.0) is now available! In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation Guide update 4.5.0 contains the following: Over 25 corrections and revisions. Revised content to cover the improvements in Microsoft Dynamics CRM Update Rollup 7. To verify that you’re viewing the latest version, open any of the guide document files,...(read more)

Channel 9: End of week overview of Dynamics Communities event

2009-10-28T16:23:15Z

Today we are highlighting another of John O’Donnell’s video logs. You might remember his very popular video from last year called Microsoft Dynamics CRM 4.0 : Security with John O'Donnell . During the week of September 14th the Dynamic Communities team ran a successful event in Illinois focusing on Dynamics CRM, Dynamics GP, Dynamics AX and Dynamics NAV. I met with two of the organizers to get their feedback at the end of the week. Here’s the Channel 9 video . If you work with a Microsoft Dynamics...(read more)

Using SQL Server 2008 to Improve Report Resources Management

2009-10-27T15:46:27Z

Today’s guest blog is submitted by CRM MVP Jim Steger of Sonoma Partners . We’ve all had it happen; someone runs a very resource intensive report during the day which slows down the performance of CRM for all the users. This now can happen more frequently with the addition of the Dynamics CRM 4.0 Report Wizard. What if there were a way to be able to manage the server to limit the amount of system resources that are allowed for generating reports? You’re in luck! Now, a new feature in Microsoft SQL...(read more)

Updated Microsoft Dynamics CRM Dev Center

2009-10-26T15:10:34Z

Check out the new look of the Microsoft Dynamics CRM Developer Center . There is new information on just about every tab, pointers to accelerators, whitepapers, and other downloads. Also, take a few minutes to read the latest technical article: Plug-ins, Part 2: Development and Deployment . The Home tab highlights new articles, kits, and other developer-centric resources. The Community tab has been tweaked to be your one-stop resource for all things in the CRM Community: Kudos to Maureen Carmichael...(read more)

Provisioning ‘unique names’ changes in Microsoft Dynamics CRM

2009-10-23T16:56:00Z

The Microsoft Dynamics CRM Online November 2009 Service Update will change how we provision unique names. If ISV code makes a certain incorrect assumption about how to talk to CRM Online organizations, it will break for some orgs. Also, customers setting up an email router will have a minor change to the way they acquire the configuration information they need. What’s in a name? As it turns out, for CRM, quite a bit: So much that any given organization of CRM Online actually has three names. What...(read more)

Update Rollup 7 for Microsoft Dynamics CRM 4.0

2009-10-22T14:51:39Z

The Microsoft Dynamics CRM Sustained Engineering team will release Microsoft Dynamics CRM 4.0 Update Rollup 7 on Thursday, October 22, 2009. Once the release is available the links below will take you to the necessary information about Update Rollup 7. Microsoft Download Center: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4893988-7804-4e23-ab58-740441cc696e Microsoft Knowledge Base Article: http://support.microsoft.com/?kbid=971782 General Details about Update Rollup...(read more)

Troubleshooting Microsoft Dynamics CRM

2009-10-20T16:33:35Z

CRM MVP Aaron Elder contributes this article at TechNet: I’m back for a second article on Microsoft Dynamics CRM (see the first article, " Deploying Microsoft Dynamics CRM 4.0 "), with a focus on something I am passionate about—that is, troubleshooting. Troubleshooting Microsoft CRM is not much different than troubleshooting any other n-tier Web application built on the Microsoft stack. As such, this article is not a how-to guide or a collection of "101 Tips & Tricks." Instead,...(read more)

Connect for Microsoft Dynamics

2009-10-19T15:58:00Z

The Microsoft Dynamics CRM team really is heads down working on the product, planning, researching, and testing. But we find time to take a look at your suggestions sent using Connect for Microsoft Dynamics . Once you have created an account, you can review existing CRM product suggestions and if your favorite one isn’t there, submit your idea. Key to this process is creating a suggestion that has one idea in it. That way people can vote for their favorites and the one idea can be assigned to the...(read more)

Microsoft Dynamics CRM: New plug-in development article

2009-10-16T18:35:06Z

We just published another plug-in development article in the Getting Started with Microsoft Dynamics CRM 4.0 SDK article series. Here’s a summary: A plug-in is custom computer code that is compiled and registered with Microsoft Dynamics CRM to change or extend the system’s functionality. This article represents part 2 in a multi-part Getting Started series of articles about how to extend Microsoft Dynamics CRM through the development and deployment of plug-ins. Part 1 in the series covered the basics...(read more)

Microsoft Dynamics CRM defined in 30 seconds

2009-10-15T17:03:48Z

Taken from the CRM MVP alias with the quoted MVP’s permissions: Larry: Today at lunch I was asked by a friend what CRM was. I was suddenly at a loss of words. How do you describe a product like Microsoft Dynamics CRM in a 30 second elevator speech to a non-techie business owner? Anyone have a spiel they’d like to share? Curt: A Stack of real world business tools that are plug and play. And they come with versatile attachments. Those attachments are everything you already use. And it’s...(read more)

Fine Tune your Microsoft Dynamics CRM Workflows

2009-10-14T15:48:53Z

Guest blogger and CRM MVP Donna Edwards talks about a tip to help you tune your workflows. In working through some optimization on a CRM server, I thought it would be a good idea to check the running System Jobs. This particular CRM installation was upgraded from 1.2 to 3.0 to 4.0. Given that, I knew there were a few workflows that needed a face lift so before diving into them, I decided to gather information. My first step in the process was to create an Advanced find view that...(read more)