Report on Processes Not Just Data

Airline Travel » Report on Processes Not Just Data

Airline Travel » Report on Processes Not Just Data — Tue, 17 Jun 2008 00:44:40 GMT

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Lead Distribution Complexity

Leads360 — Tue, 17 Jun 2008 19:55:33 GMT

We are a MSDN partner and have been considering the use of Dyanmics for some time. The lead distribution aspect in our process is critical. The software that we actually produce and sell has pretty <a href="http://www.leads360.com">sophisticated Lead Distribution and lead management</a> capabilities, but it's not a CRM. But I like the fact that we stay in the Microsoft family for our internal needs. We can potentially integrate the Leads360 platform w/ Dynamics.

re: Report on Processes Not Just Data

Matt Wittemann — Thu, 10 Jul 2008 06:40:34 GMT

Barry: Excellent post on the report wizard, and a great idea on how to use it. This post is a great example of the kinds of documentation and guidance that business users are looking for.

Thanks!

Matt Wittemann

CRM MVP

Customer Connect