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<?xml-stylesheet type="text/xsl" href="http://blogs.msdn.com/utility/FeedStylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>CRM Accelerators – Part II – eService Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx</link><description>Last week we introduced the Analytics Accelerator which is part of the CRM Accelerators for Microsoft Dynamics CRM customers and partners to be released in the next few months, each week we will unveil more details of each accelerator. In this article</description><dc:language>en-US</dc:language><generator>CommunityServer 2.1 SP1 (Build: 61025.2)</generator><item><title>CRM Accelerators ??? Part II ??? eService Accelerator | Easycoded</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8852183</link><pubDate>Tue, 12 Aug 2008 19:26:27 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8852183</guid><dc:creator>CRM Accelerators ??? Part II ??? eService Accelerator | Easycoded</dc:creator><description>&lt;p&gt;PingBack from &lt;a rel="nofollow" target="_new" href="http://www.easycoded.com/crm-accelerators-%e2%80%93-part-ii-%e2%80%93-eservice-accelerator"&gt;http://www.easycoded.com/crm-accelerators-%e2%80%93-part-ii-%e2%80%93-eservice-accelerator&lt;/a&gt;&lt;/p&gt;
</description></item><item><title>CRM Accelerators – Part III – Event Management Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8879244</link><pubDate>Tue, 19 Aug 2008 20:09:49 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8879244</guid><dc:creator>Microsoft Dynamics CRM Team Blog</dc:creator><description>&lt;p&gt;Last week we introduced the eService Accelerator which is part of the CRM Accelerators for Microsoft&lt;/p&gt;
</description></item><item><title>CRM Accelerators – Part III – Event Management Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8879752</link><pubDate>Wed, 20 Aug 2008 00:08:30 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8879752</guid><dc:creator>Microsoft Dynamics CRM Team Blog</dc:creator><description>&lt;p&gt;Last week we introduced the eService Accelerator which is part of the CRM Accelerators for Microsoft&lt;/p&gt;
</description></item><item><title>re: CRM Accelerators – Part II – eService Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8879876</link><pubDate>Wed, 20 Aug 2008 01:05:14 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8879876</guid><dc:creator>Scott</dc:creator><description>&lt;p&gt;Does this require the purchase of the external connector license for CRM to remain in compliance?&lt;/p&gt;</description></item><item><title>re: CRM Accelerators – Part II – eService Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8881676</link><pubDate>Wed, 20 Aug 2008 20:30:25 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8881676</guid><dc:creator>Roberto Nocera</dc:creator><description>&lt;p&gt;PingBack from &lt;a rel="nofollow" target="_new" href="http://blogs.ugidotnet.org/rnocera/archive/2008/08/17/crm-accelerators---eservice-portal.aspx"&gt;http://blogs.ugidotnet.org/rnocera/archive/2008/08/17/crm-accelerators---eservice-portal.aspx&lt;/a&gt;&lt;/p&gt;</description></item><item><title>re: CRM Accelerators – Part II – eService Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8900459</link><pubDate>Wed, 27 Aug 2008 18:36:10 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8900459</guid><dc:creator>Amit</dc:creator><description>&lt;p&gt;When can we expect the eService accelerator to be released? Can you provide more specific date then Q3 2008?&lt;/p&gt;
&lt;p&gt;thanks.&lt;/p&gt;</description></item><item><title>re: CRM Accelerators – Part II – eService Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8940689</link><pubDate>Wed, 10 Sep 2008 17:40:30 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8940689</guid><dc:creator>Matt</dc:creator><description>&lt;p&gt;Will the eService accelerator allow CSRs to mark notes as public/private so that only public notes will display on the customer portal?&lt;/p&gt;</description></item><item><title>eService Accelerator BETA</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8969265</link><pubDate>Mon, 29 Sep 2008 20:47:47 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8969265</guid><dc:creator>aharlor</dc:creator><description>&lt;p&gt;I am anxiously awaiting the release of the eService Accelerator. &amp;nbsp;Will this be availible as a BETA?&lt;/p&gt;
</description></item><item><title>Coming Soon! Accelerators for Microsoft Dynamics CRM 4.0 </title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8991944</link><pubDate>Wed, 08 Oct 2008 22:59:56 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8991944</guid><dc:creator>Microsoft Dynamics ISV Architect Evangelism</dc:creator><description>&lt;p&gt;The Microsoft Dynamics CRM Team is pleased to announce the upcoming availability of eight no-cost add-on&lt;/p&gt;
</description></item><item><title>Coming Soon! Accelerators for Microsoft Dynamics CRM 4.0 </title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8991963</link><pubDate>Wed, 08 Oct 2008 23:03:46 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8991963</guid><dc:creator>US ISV Developer Evangelism Team</dc:creator><description>&lt;p&gt;The Microsoft Dynamics CRM Team is pleased to announce the upcoming availability of eight no-cost add-on&lt;/p&gt;
</description></item><item><title>Busy Bees!</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#8992494</link><pubDate>Thu, 09 Oct 2008 09:28:09 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8992494</guid><dc:creator>Catherine Eibner</dc:creator><description>&lt;p&gt;The Dynamics team have been busy bees lately! CRM 4.0 BizTalk Adapter Now Available The long awaited&lt;/p&gt;
</description></item><item><title>Coming Soon! Accelerators for Microsoft Dynamics CRM 4.0 </title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#9020556</link><pubDate>Tue, 28 Oct 2008 20:20:45 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:9020556</guid><dc:creator>Microsoft Dynamics ISV Architect Evangelism</dc:creator><description>&lt;p&gt;The Microsoft Dynamics CRM Team is pleased to announce the upcoming availability of eight no-cost add&lt;/p&gt;
</description></item><item><title>re: CRM Accelerators – Part II – eService Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#9024887</link><pubDate>Thu, 30 Oct 2008 20:34:29 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:9024887</guid><dc:creator>gerard</dc:creator><description>&lt;p&gt;All&lt;/p&gt;
&lt;p&gt;Citizen Service Platform (available on www.codeplexe.com/csp) comes with a similar integration (code also available).&lt;/p&gt;
&lt;p&gt;Citizens are able to register on public portal and after approval, citizen not only becomes a FBA on MOSS but a Contact on CRM.&lt;/p&gt;
&lt;p&gt;Citizens are able to change their profile and to submit cases. Civil Servants are able to see Cases asigned to them from the intranet in addition to Cases views on CRM.&lt;/p&gt;
&lt;p&gt;Finally, and after case is closed, Citizen is able to fill out a feedback survey that updates &amp;quot;Satisfaction Level&amp;quot; on case.&lt;/p&gt;
&lt;p&gt;No extra licences are needed (all goes through FBA authentication).&lt;/p&gt;
&lt;p&gt;Take a look.&lt;/p&gt;</description></item><item><title>Se terminó el TechEd</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#9104719</link><pubDate>Mon, 17 Nov 2008 02:50:49 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:9104719</guid><dc:creator>Luis Panzano - BLOG</dc:creator><description>&lt;p&gt;Ayer se termin&amp;#243; el TechEd y quer&amp;#237;a aprovechar para hablar de algunas de las &amp;#250;ltimas sesiones de Dynamics&lt;/p&gt;
</description></item><item><title>re: CRM Accelerators – Part II – eService Accelerator</title><link>http://blogs.msdn.com/crm/archive/2008/08/12/crm-accelerators-part-ii-eservice-accelerator.aspx#9131649</link><pubDate>Fri, 21 Nov 2008 12:58:08 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:9131649</guid><dc:creator>padmanaban</dc:creator><description>&lt;p&gt;We got the e-accelerators beta from Microsoft but it looks like providing 3 entities..it is neither allowing to add new entity nor adding to custom entity. any help appreciated&lt;/p&gt;
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