http://blogs.msdn.com/crm/archive/2009/06/25/microsoft-dynamics-crm-is-in-the-leaders-quadrant-in-gartner-s-2009-magic-quadrant-for-crm-customer-service-contact-centers.aspxCustomers seeking information before investing in technology often turn to Gartner, Inc., because of its detailed and methodical reviews. Among the most respected reports are its Magic Quadrants, which help buyers assess vendor strengths and weaknessesen-USCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.msdn.com/crm/archive/2009/06/25/microsoft-dynamics-crm-is-in-the-leaders-quadrant-in-gartner-s-2009-magic-quadrant-for-crm-customer-service-contact-centers.aspx#9806802Sun, 28 Jun 2009 01:01:56 GMT91d46819-8472-40ad-a661-2c78acb4018c:9806802lance7<p>Microsoft &nbsp;customer service is notorious...</p>