http://blogs.msdn.com/crm/archive/2009/07/06/monitoring-queue-data-with-the-crm-queue-gadget.aspxIf you are looking for a convenient way to monitor queues, be sure to read our new article on  MSDN,  Monitoring Microsoft Dynamics CRM 4.0 Queues with a Windows Sidebar Gadget . It shows you how to use Windows Sidebar, also known as “gadgets”,en-USCommunityServer 2.1 SP1 (Build: 61025.2)