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Bio - Crystal Smithwick

Crystal Smithwick is a senior technical writer on the CRM UX team. When she is not crafting fine technical prose, she can be found riding her trusty steed, often in medieval attire, for the Society for Creative Anachronism. A well-rounded crafts person, she dabbles in elaborate culinary creations such as wedding cakes. Her only vice is a tendency to watch Star Gate and Battlestar Galactica way too much.

Published Friday, June 16, 2006 9:38 PM by crmblog
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# Filling in the black hole of doc feedback


Anyone who has send feedback has probably felt like they were throwing a rock into a deep, dark, pit....
Friday, June 16, 2006 4:59 PM by Microsoft Dynamics CRM Team Blog

# Not a black hole at all

I could not disagree more. Just this morning I was telling a co-worker how impressed I was that the CRM UX team actually responds to feedback. I figured nobody ever did, and was surprised (twice) to receive notes and updates about the suggestions I made.

The documentation has a long way to go (or maybe I just haven't found the right place to look yet), but I see improvements being made constantly.
Thursday, July 27, 2006 5:56 PM by Linda Eskin

# Tracking Instant Message Conversations in Microsoft Dynamics CRM

The new feature in Microsoft Dynamics CRM 4 and CRM Online that I use every day is instant messaging.

Thursday, May 29, 2008 11:04 AM by Microsoft Dynamics CRM Team Blog

# Tracking Instant Message Conversations in Microsoft Dynamics CRM

The new feature in Microsoft Dynamics CRM 4 and CRM Online that I use every day is instant messaging

Thursday, May 29, 2008 2:04 PM by Microsoft Dynamics CRM Team Blog

# Tracking Instant Message Conversations in Microsoft Dynamics CRM

The new feature in Microsoft Dynamics CRM 4 and CRM Online that I use every day is instant messaging

Thursday, May 29, 2008 2:04 PM by Microsoft Dynamics CRM Team Blog

# Tracking Instant Message Conversations in Microsoft Dynamics CRM « Javista - Microsoft Dynamics CRM blog

PingBack from http://blogs.javista.com/2008/06/02/tracking-instant-message-conversations-in-microsoft-dynamics-crm/

Monday, June 02, 2008 12:44 PM by Tracking Instant Message Conversations in Microsoft Dynamics CRM « Javista - Microsoft Dynamics CRM blog

# Microsoft Dynamics CRM Team Blog : Bio - Crystal Smithwick

Crystal Smithwick is a senior technical writer on the CRM UX team. When she is not crafting fine technical prose, she can be found riding her trusty steed, often in medieval attire, for the Society for Creative Anachronism. A well-rounded crafts person

Saturday, June 07, 2008 3:59 AM by Relationship Compatibility

# Quick Tip: Send a shortcut link to a record in an e-mail

Sometimes rather than send instructions how to find a record, it’s easier just to e-mail it. The Outlook

Tuesday, June 17, 2008 11:55 AM by Microsoft Dynamics CRM Team Blog

# Quick Tip: Send a shortcut link to a record in an e-mail

Sometimes rather than send instructions how to find a record, it’s easier just to e-mail it. The Outlook

Tuesday, June 17, 2008 1:23 PM by Microsoft Dynamics CRM Team Blog

# Quick Tip: Send a shortcut link to a record in an e-mail

Sometimes rather than send instructions how to find a record, it’s easier just to e-mail it. The Outlook

Tuesday, June 17, 2008 1:49 PM by Microsoft Dynamics CRM Team Blog

# Tracking Instant Message Conversations in Microsoft Dynamics CRM

Hi,

I am following http://blogs.javista.com/2008/06/02/tracking-instant-message-conversations-in-microsoft-dynamics-crm/ article but in my Outlook 2007, I can't find "Track in CRM" button.

What's wrong in my settings.

FYI:

SERVER:

-1x crm4, crm4 email router

-1x office communication server 2007

CLIENT:

-1x crm4 client

-1x cisco client

-1x crm4 for outlook

-1x outlook 2007

-1x communicator 2007

Between communicator can talk without problem

I can see chatting coversation in Outlook History

thanks

Wednesday, June 18, 2008 3:38 AM by nawirb

# Quick Tip: Send a shortcut link to a record in an e-mail « Javista - Microsoft Dynamics CRM blog

PingBack from http://blogs.javista.com/2008/06/18/quick-tip-send-a-shortcut-link-to-a-record-in-an-e-mail/

Wednesday, June 18, 2008 4:26 AM by Quick Tip: Send a shortcut link to a record in an e-mail « Javista - Microsoft Dynamics CRM blog

# re: Bio - Crystal Smithwick

The shortcut link is pretty cool.  But can you add a shortcut link to a workflow email?

I have an email that gets sent each time a new account is created.  Can I add a shortcut link to that workflow email?

Friday, July 11, 2008 1:35 PM by Andrew

# Microsoft Dynamics CRM Team Blog Bio Crystal Smithwick | Cast Iron Cookware

PingBack from http://castironbakeware.info/story.php?title=microsoft-dynamics-crm-team-blog-bio-crystal-smithwick

Wednesday, June 03, 2009 3:36 PM by Microsoft Dynamics CRM Team Blog Bio Crystal Smithwick | Cast Iron Cookware

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