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Bio - Eric Boocock

Eric Boocock 

Eric Boocock is a Technology Specialist on the CRM Online team.  As a Technology Specialist I provide technical guidance to our customers and prospects and present product functionality demos.  In addition to supporting the CRM Online sales cycle I contribute to CRM Online Team Blog and Video Demonstration repository.  Before joining Microsoft in October 2007, I worked in the CRM partner channel for Statera and ePartners.  As the Customer Relationship Management (“CRM”) Practice Director/Manager for Statera and ePartners, I was responsible for growing the CRM practice, creating sales collateral, evangelizing the product through speaking engagements and product demonstrations, developing and positioning strategic go-to-market industry solutions, and overseeing the delivery of all CRM projects.  Previous to this experience I worked for Deloitte & Touche for 5 years and held various consulting roles.  While at Deloitte & Touche we started a Mid-Market CRM practice based around the SalesLogix CRM application, now owned by Sage Software. 

I have served as a member of the Microsoft CRM 3.0 & 4.0 alpha/beta testing team, CRM Mobility (1.2 & 3.0) beta testing team and participated in the Microsoft Office 14 Developers Advisory Council.  I co-authored online training content for Microsoft entitled “Selling Microsoft CRM” to enable Microsoft’s small business partners with the necessary skills to position and sell Microsoft CRM.  I have presented various Microsoft CRM related topics at events such as The Microsoft CIO Summit, Convergence, CRM 3.0 & 4.0 launches and via online webinars.

Published Tuesday, January 27, 2009 7:59 AM by crmblog
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# Microsoft Dynamics CRM Online Traveling Demo

Not so long ago I had the UNIQUE opportunity of presenting Microsoft Dynamics CRM Online to a large audience

Tuesday, January 27, 2009 11:22 AM by Microsoft Dynamics CRM Team Blog

# Microsoft Dynamics CRM Online Traveling Demo

Not so long ago I had the UNIQUE opportunity of presenting Microsoft Dynamics CRM Online to a large audience

Tuesday, January 27, 2009 6:36 PM by Microsoft Dynamics CRM Team Blog

# Lead Assignment, Territory Management and follow-up

The Microsoft CRM workflow functionality provides very flexible tools to model automated process. A prime

Wednesday, April 01, 2009 1:27 PM by Microsoft Dynamics CRM Team Blog

# Using the Microsoft Dynamics CRM 4.0 Import Wizard

I regularly get requests for assistance with data migration challenges.  Data migrations are never

Tuesday, April 07, 2009 12:40 PM by Microsoft Dynamics CRM Team Blog

# Microsoft Dynamics CRM Online Video Gallery

We have a lot of CRM screen casts posted at www.democrmonline.com . Some samples include: Video: General

Monday, May 18, 2009 11:58 AM by Microsoft Dynamics CRM Team Blog

# re: Bio - Eric Boocock

Eric, have you and/or any of your team worked with an end-user to integrated Capital IQ (CAPIQ) to MS CRM? We have a client that would like to download basic corporate information from thier CapIQ subscription database to populate key fields in the MS CRM database.  I look forward to your feedback. Whit

Wednesday, November 25, 2009 10:28 AM by Whit McIsaac

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