Putting our money where your experience is, Part II

Cyclometh — Wed, 25 Oct 2006 21:28:00 GMT

A while back, I posted that the Connect team had committed to donating a penny for each unexpected error experienced by a customer on the Connect site. Well, the numbers are in, and here's where things stand:

For the period from the Connect 2.0 release to the Connect 2.1 release, the team owes $1,367.44. If we include the period from 2.1 until now, that increases to $2,796.36. That figure includes 3 days where we hit the $100/day maximum I mentioned in March.

The total coming out of each person's wallet (including mine) is $197.81. That means next paycheck I'm going to be sending 2 C-notes to a charity of my choice via the Microsoft Giving campaign.

I'm going to encourage the team to keep this deal up, and I hope that the next time we tally it up that we've seen a significant reduction. Of course, it's all going to great causes.

The Feedback Loop : Errors

Putting our money where your experience is, Part II