An Update on Color and "Real User Experience"

Published 10 March 08 08:32 AM

Sometimes there's a distinct pleasure in attending a meeting and not knowing what value can be derived from your expenditure of time and energy.  I had the privilege recently to attend a webinar by Leatrice Eiseman, a true color Guru. Leatrice is executive director of the Pantone Color Institute and founder of the Eiseman Center for Color Information and Training. She is what is known as a trendsetter and style maker.  After listening to her talk about color for an hour, there is no debate when it comes to her ability in this mysterious arena.  Oh, and did I mention that she is the author of seven books on color?  I will try to get copies of her slides and post them even though without her commentary they are pictures without context.  They were interesting nonetheless in how they conveyed the style of a presenter who depended on the eyes ability to see colors and images and connect to those without text to state the obvious.  None of her slides had any text. It would have been superfluous.

Okay, why was this so interesting (at least to me)?  Ms. Eiseman was fervent in her assertion that misuse of color and ignorance of it's cultural significance can negatively impact a product development effort.  Rather than a long diatribe of my perspective, I will outline below some of her key points and let you judge for yourself if you believe her expressions or you continue to think that green is the new black!

Color/Concept

Details

80% of human experience is filtered through the eyes…

  • Color, shape, numbers, words… in that order...
  • Context, context, context… the color equivalent of location, location, Location

Red - Enticing, appetite arousing…

  • Unrelenting hue to the human eye.
  • The first color named in every language after black & white
  • Brightest reds make the boldest statement
  • Arouse the strongest emotions…
  • Bono's RED effort - Color to induce social action…

Bright Pinks…

  • Capture some of the same essence as Red
  • Theatrical, provocative…
  • More playful, useful than red… Can actually be used as dustpan or seating or Kayaks…

Lighter Pinks

  • Tastier… sweet…
  • Symbolic of social causes - Breast cancer…

Deeper Reds

  • Most sumptuous
  • Connected to the good life
  • Elegant, cultivated, rich & refined…

Orange

  • No word for orange in Europe before the fruit showed up…
  • Use in Fast food caused it to decline in the past…
  • 90's - Rebirth in fashion…
  • Wider use in other cultures…
  • Many industrial uses… high intensity…
  • Association to the mother color (red) - very physical, high-visibility - in constant motion…
  • Consumer conjures up activity - moving…
  • Connection to yellow - friendlier and more approachable than red…
  • Kids like it -  Ages 3-6 especially

Yellow

  • Heat, vitality and energy
  • Essence of light
  • Emphasis on the metaphysical
  • Enlightenment - Ability to see things clearly…
  • Glorification of the color…
  • Always attracts infants eye
  • Infants use it to embellish upper left or right (of paintings) … universal - kids in all countries
  • Color of highest visibility - easiest for human eye to see…
  • Combination of yellow & black - Markings of wasps, snakes, NY taxis???

Brown

  • Earth - diligence…
  • Change in the last 10 years - openness, naturalness
  • Elevated to new levels of sophistication…
  • Chocolate and coffee shades…
  • More of a fashion statement - outdoor pursuits…

Cooler Tones

  • Long assoc. with the serenity from a clear cool sky
  • Light, mid and deep - respite, introspection…
  • Dependability and trust…
  • Dedication from consumers
  • #1 for corp. branding…
  • Challenge to keep fresh and not hackneyed

Green

  • Can be an attention getter
  • Reaffirms nature - heralded by the tender green shoots
  • Fresh, healthy… organic
  • Avocado green - formerly reviled - Whole new cachet
  • Martha Stewart has helped to bring green back
  • Sustainability and eco-friendly
  • Children - Shrek!

Green w/an undertone of blue

  • One of the most popular colors…
  • Teal - Seen as tasteful - upscale…

Purple

  • Unordinary - many moods
  • Undertone and shading - can be exciting and energizing - or mysterious and interesting
  • Transcendental - new age…
  • Purple flowers and foods - more distinctive
  • Eggplant, berries, plums - burst or twang…
  • Exclusivity - in ancient times only the wealthy… 336K snails = one ounce of dye…
  • That concept gone today…

Neutrals

  • Lack excitement - inherent warmth and subtlety
  • Symbolic in recycling…
  • Variation in tone and texture - increase complexity
  • Gray and Silver - Modern and contemporary look
  • Gray - Rock solid dependability…
  • Silver - high tech, greater value…

White

  • IS a color
  • Human eye does see it as a brilliance - reflection is important
  • Ultimate color of purity and cleansing…
  • Temperature-wise - always says cool…

Black

  • Power and empowering…
  • Staying power
  • Elegance and sophistication
  • Black is the new black - always...

Cultural differences - Extensive…

  • World is changing….
  • Lots of urban legends..
  • Example: Never use white in China - color of mourning…
  • Reality: Visited Taiwan - Taipei - Brides in westernized white gowns…
  • 25 young couples - white gowns and veils…
  • Wear red dress at some point to appease elders…
  • Cautious of sweeping generalities - MTV culture…
  • Do your homework on the specific culture…
In Established Industry
Example: Plumbing
  • Silver is a given - How to move forward?
  • Care required - Risk to move forward too aggressively…
  • Find consumer who engages uniqueness…
  • Masses - Go after "a" finish (patina), striation, texture, etc. - retain comfort but gain interest…
  • Definite trend

Colorblindness

  • No universal givens as how color is viewed
  • Colorblindness is individual…
  • Use the black & White test…

Consumers are more about combining than just using "the" hot color…

  • Want to refresh rather than rip & replace
  • "Bring in" the trend color…
  • Fads - Fashion is a risk taker…
  • Trends established across 3 seasons… (her rule)

 

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# An Empathetic Listener An Update on Color and Real User Experience | Outdoor Ceiling Fans said on May 31, 2009 8:12 AM:

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