Welcome to MSDN Blogs Sign in | Join | Help

February 2006 - Posts

I just came back from 3 days of training in Singapore on the Microsoft Customer Care Framework , and I must say that I'm pretty damn impressed with its ability to address agent pain within the call centre. What I like about it is:- The best non-disruptive Read More...
From http://blogs.msdn.com/blitblog/archive/2006/02/07/526416.aspx "Darien is the Senior Technology Specialist in Microsoft Malaysia, and he's "da man" when it comes to technology, besides his other passion for car audio. However at this session, he talked Read More...
 
Page view tracker