OneNote 2007 SP1 - Can't Create notebooks On Some Servers

Daniel Escapa's OneNote Blog — Thu, 17 Jan 2008 12:05:37 GMT

I wanted to point people to another post of David's regarding a regression OneNote 2007 SP1 contained

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

Guy Adams — Fri, 18 Jan 2008 11:43:38 GMT

I have experienced this issue when using a secure WebDAV server.

You can contact me contact AT gnasupport DOT co DOT uk

Using Vista Ultimate, Windows XP Professional (SP2), OneNote 2007 SP1 and Windows Server 2003 Standard R2 (SP2) running IIS 6.0 with WebDAV.

Many thanks

Guy

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

Scot — Fri, 01 Feb 2008 07:45:38 GMT

I have experienced this issue, except I am not sure if the file server on the network where I want to put the shared notebook is running WebDAV or not. All I know is I get the same error you mention.

I am wanting to put my shared notebook on a file share.

I tried the workaround it is sort of works...

There is a notice at the top of my first section that says:

"OneNote needs a password to sync some of your notebooks. Click here t see the list of sections and notebooks that require passwords."

If I try to send a link, the link starts with http://servername/path_to_shared_notebook\notebook_folder instead of just putting \\servername\path_to_shared_notebook\notebook_folder

Is there a way to tell OneNote that, "Hey, this is just a file share, I don't need a browser URL?"

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

Derek — Wed, 13 Feb 2008 01:11:38 GMT

I ran into this today, and the workaround seems to work fine. The server we are using is definitely running WebDAV as we have TFS and SVN there.

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

Derek — Wed, 13 Feb 2008 01:24:38 GMT

Oh, the server is also running Apache and IIS, and it's W2k3.

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

TPW — Thu, 21 Feb 2008 21:16:30 GMT

We have hit one. W2k3 SP2, also running IIS

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

DavidRasmussen — Sun, 16 Mar 2008 17:25:51 GMT

Just an update on this for everyone. Thanks everyone for providing details on your configuration. We now have a fix internally for this problem that we believe addresses all these cases. We're going through test processes and release processes to get this publicly available. This process takes a while (a couple of months for non-security fixes...).

Scot, thanks for the details on what happens when sending a link. That looks like a manifestation of this bug. You can manually rewrite the link address as you have done above and then it should work. That would be a work around for now, but we'll make sure that is fixed as part of this too.

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

BetaBet — Mon, 17 Mar 2008 20:22:36 GMT

Hello- I am very interested in the outcome of this issue. I have a ReadyNAS box which supports webDAV through an add-on component. I verifed the "cannot create" error message. However, it seems there is an additional issue of synchronization. Reference

http://blogs.msdn.com/descapa/archive/2007/02/20/follow-up-to-webdav-support-with-onenote-2007.aspx

which states:

"For clients running Windows XP

=====================

Unfortunately in XP, OneNote notebooks on plain WebDAV servers won't be

supported. The reason being XP issues unauthenticated OPTIONS, PROPFIND, and

MOVE WebDAV requests even when the client is authenticated. Because these

requests fail on secured DAV servers, OneNote fails to sync.

If you insist, there is an UNSUPPORTED work around to enable this scenario.

To do this, enable unauthenticated OPTIONS and PROPFIND requests on your DAV

server. Please do not, I repeat, DO NOT, allow unauthenticated MOVE requests

for security reasons. This allows XP OneNote clients to host notebooks on a

plain DAV server, but won't be able to rename or move sections.

To do this on Apache, edit httpd.conf to allow unauthenticated access for

PROPFIND and OPTIONS requests to the notebook.

For example, it may look like this:

AuthType Digest

AuthName DAV

AuthUserFile conf/digest.passwd

require valid-user

</LimitExcept>

For Clients Running Vista

================

In Vista, accessing WebDAV with basic authentication over non-SSL servers is

flat out not allowed. That's because we don't ever want to send your

For all other WebDAV servers, OneNote notebooks on WebDAV servers should be

supported in Vista. However, we've hit some issues that prevent this from

working and we're working with the Windows WebDAV team to fix that up. Stay

tuned for an update on this soon...

Hope this helps,

David Tse[MS]"

This suggests that even if the create problem is fixed, OneNote and webDAV will not play nicely. I tried a sync process with the ReadyNAS and it ran for a very long time eventually aborting with a stack overflow error code. This happened repeatedly with a Windows XP Pro workstation connecting to the ReadyNAS locally. Hope this info is of some help-I am hoping that both ambiguity of what works and what doesn't and fixed to the concrete stuff will happen as we have a real need for XP, ReadyNAS, and OneNote shared notebooks to function.

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

enagel — Sat, 12 Apr 2008 03:05:39 GMT

David,

Yep I ran into it too and it was driving me crazy before I found your post. I have a SOHO set-up and I've got everrything on one server here, so I guess I'm one of those guys likely to get hit with the problem. Your workaround worked great... whew!

Thanks so much for putting this up.

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

bdmorgan72 — Mon, 21 Apr 2008 19:26:57 GMT

I'm experiencing this problem. I have full control of the directory in which I want to create the new notebook. Tried the workaround, which allows me to open the notebook, but will not sync and create the actual section files within the notebook. I've tried copying notebooks from other sources (i.e. my C: drive), but same problem when I try to open those notebooks in the shared directory location. In fact, if I've copied one of these notebooks and the corresponding sections to the new shared locations, I'm not able to see the sections in the notebook at all.

I also get the dialog box at the top of the notebook: "OneNote needs a password to sync some of your notebooks. Click here to see the list of sections and notebooks that require passwords."

Of course, there's no password prompt, and syncing won't work.

I'm not sure what is running on the server, as I'm not the network admin. I was under the impression that it was simply a file server, and didn't offer any web services, but I can't say that for sure. This problem will keep me from implementing a shared documentation project for my employer using onenote until this is resolved. Drat. Guess we'll just have to stick with the hundreds of word documents scattered all across the network in the meantime. Uggghh.

re: OneNote 2007 SP1 - Can't Create notebooks On Some Servers

SBobcat — Wed, 07 May 2008 02:48:21 GMT

I have experienced the problem, thought the work-around seems to work.