Submitting bugs about migration or setup
When you install and upgrade with OneNote there are log files which are created to help us diagnose problems with the installation process.
I would like to give you all directions on how to submit those files to us for analysis.
Setup Logs (problems with Send to OneNote Print driver, etc)
- Start-->Run, type "%temp%" and hit enter
- Look for the file(s) called SetupExe(xxxxxxx).log (where xxxx will be a date and an ID)
- Now do to the MS Connect site for OneNote (direction here: http://blogs.msdn.com/descapa/archive/2006/05/24/605767.aspx)
- Submit a bug and upload this migration log file and include text explaining what problems you had.
Migration Logs (problems with note flags upgrading, notebook migration, etc)
- Start-->Run, type "%temp%" and hit enter
- Look for the file(s) called OneNote_MigrationLog.txt
- Now do to the MS Connect site for OneNote (direction here: http://blogs.msdn.com/descapa/archive/2006/05/24/605767.aspx)
- Submit a bug and upload this migration log file and include text explaining what problems you had.
This will help us to look into your problems and fix them!
