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OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

I just saw this message on our internal bug reporting listserv and I wanted to share.  The user was having trouble opening a notebook on SharePoint, the user was getting an error saying “OneNote cannot open the specified location”.

The reason for the error was because the WebClient service is not enabled; which OneNote needs enabled for file-locks. Vista Server 2008 does not have this service enabled by default and if you are running Windows Server 2008 (2k8) you might have this problem.  To enable the service, go to Control Panel => Administrative tools => Services => WebClient and click Start (and probably make it automatic).

Published Thursday, May 01, 2008 11:21 PM by descapa

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# Airline Travel » OneNote doesn???t open a shared notebook on SharePoint on Windows Server 2008

# re: OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

Even if the web client service is running you can still get this error if the fully qualified url, including the file name, exceeds 260 charaters (html encoded meaning that things like a space are 3 characters)

Thursday, May 01, 2008 11:02 PM by Ian Morrish

# re: OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

Thank you for your kind and quick response.  

I just checked the webclient but it was allready set to automatic.  This sure is a tough problem.  Our project team is comitted to OneNote so I must find a way.  Our XP machines have no trouble. Any other ideas?

Thank you again.

Steve

Sunday, July 27, 2008 2:29 PM by Steve Errico

# re: OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

I ran into the same problem and resolved it by re-starting the WebClient service.

JC

Thursday, November 06, 2008 3:21 PM by JC

# re: OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

I restarted the WebClient service and did not work, but will reboot and see if that helps

Wednesday, November 19, 2008 11:31 AM by gcarleton

# re: OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

Tuesday, February 03, 2009 6:33 AM by Alex

# re: OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

I had this problem.

I uninstalled and re-installed OneNote and now it works.

Now the problem is back.  None of the above solutions worked.

So I guess I'm going to uninstall and reinstall OneNote again.

I wish I could understand what this error message actually meant

Friday, February 13, 2009 9:04 AM by Kenneth Kasajian

# re: OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

In Windows 2008, adding the Desktop Experience feature resolves the problem. You can add Desktop Experience feature by going to Features in the Server Manager.

Thursday, May 07, 2009 6:31 PM by Eyob Demesa

# re: OneNote doesn’t open a shared notebook on SharePoint on Windows Server 2008

In Windows 2008, adding the Desktop Experience feature resolves the problem. To add Desktop Experience feature go to Features in the Server Manager then select Desktop Experience and follow the Add Features Wizard.

Thursday, May 07, 2009 7:10 PM by EyoAb

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