Browse by Tags
All Tags »
Support (RSS)
Came across this very useful blog post by Daniel listing Microsoft Support Self Help Resources . HTH Doug
Read More...
I had an interesting case a while back where a customer’s web site which used SQL Express would sometimes experience this exception: “System.Data.SqlClient.SqlException: Cannot open database "MyDatabase" requested by the login. The login failed.
Read More...
This is a short post about a very strange support case I had. I should start by mentioning however that you could see the same error for other reasons, not least of which because you’ve mistyped the property or method name :-). In this particular case
Read More...
Back in February I blogged about a strange case we had seen where a customer was having trouble seeing certain ASP.NET performance counters when using WMI to access them . If you start Perfmon with the /WMI switch then Perfmon uses WMI rather than the
Read More...
Paul Long blogs about an interesting new diagnostic capability in Windows 7 and some enhanced functionality to the network monitor tool .
Read More...
My job involves a wide variety of stuff, from investigation, debugging, diagnosing and solving of specific customer problems through passing on product feedback and bug reports to product groups and mentoring other support engineers on their cases to
Read More...
[Note: September 2009 I am in the process of trying to bring this list up to date. It may not be complete] There is nothing worse than wrestling with a problem for ages only to discover later that there is already a fix for it. I therefore felt it would
Read More...
I don’t think I’ve ever come across anything written by John Robbins that is not worth reading. But in a recent post he talks about a subject that rings particularly true for me – the importance of debug symbols. Symbols are like the Rosetta stone of
Read More...
[Updated 8th April 2009. I don’t generally like to change posts after they have been published but I wrote this post while some of the KB articles were still being authored. For a number of reasons there have been some changes to which articles document
Read More...
Internet Explorer 8.0 is currently available as “RC1” or “Release Candidate 1” (which means it is pretty near final version, much more so than, say, a beta version). This version of IE is a major new version and has lots to offer developers but also has
Read More...
Windows Management Instrumentation (WMI) among other things exposes to WMI clients performance counters that are present on a system . This is useful because it makes performance counter data accessible to script based clients. It also offers a better
Read More...
This is from a case I helped a customer with last Autumn. It was one of those kick yourself moments when I realised what the problem was and we even have a KB article about it. But it is relatively uncommon and you wouldn't necessarily come across the
Read More...
One of the cases I've been working on recently is for an issue introduced by Microsoft .NET Framework 3.5 Service Pack 1. The fix has now been finalised and released on the MSDN Code Gallery . When you get this error the symptoms are like this:
Read More...
I wrote previously about fixes that are available for three issues that can occur when you install SP1 for .NET Framework 3.5. In addition to those three CLR issues, there were some other problems caused by the service pack which is why we also released
Read More...
If you are seeing issues where your Windows Server 2003 based FTP server is unexpectedly resetting connection it may be a manifestation of this problem: Error code when you run a network program that uses a Winsock connection on a computer that is running
Read More...
