Microsoft Dynamics CRM Online Team Blog

(crm.dynamics.com)

Our Blog Site Is Moving to blogs.msdn.com/b/crm/ PLEASE READ

We want to let everyone know our blog site will be combined with the overall Microsoft Dynamics Team...

Author: Rich_Choi Date: 04/25/2012

Do you have time to be more productive?

If you’re a salesperson like me, you get a number of email newsletters, webcast invites, etc....

Author: Laura Robinson Date: 03/27/2012

CRM 2011 Industry Templates Solutions

Many organizations may view CRM 2011 and notice that their business does not fit into CRM 2011 how...

Author: Rich_Choi Date: 03/09/2012

Q2 2012 R8 Preview: "CRM Anywhere" Video

There are some exciting new features coming down the road for CRM 2011 in the upcoming release....

Author: Rich_Choi Date: 03/09/2012

CRM 2011 R8 Release Preview Guide

These are exciting times for CRM 2011 Online, in Q2 we will release some great new features for our...

Author: Rich_Choi Date: 02/14/2012

Microsoft Dynamics CRM Q4 2011 Service Update - "Ask the Experts" Webcasts

Attend one of the upcoming sessions to learn more about the Microsoft Dynamics CRM Q4 2011 Service...

Author: Patander Date: 12/12/2011

Video: Connector for Microsoft Dynamics AX

Ray Schloss did a great job with this PartnerSource/CustomerSource posted video. The video gives a...

Author: Rich_Beliveau Date: 12/12/2011

CRM Online Activity Feeds

The latest R7 release for CRM 2011 was deployed on Oct. 25th, 2011. One of the features available...

Author: Rich_Choi Date: 10/26/2011

Dynamics CRM webcasts

Be sure to check the new “Ask the Experts” webcasts coming to www.democrmonline.com...

Author: Patander Date: 10/21/2011

The Connector for Microsoft Dynamics ERP - Features & Functions

Combining relational and transactional data in a meaningful way has long been one of the most...

Author: Rich_Beliveau Date: 09/21/2011

Three CRM Online Special Offers You Can’t Ignore

Hello out there. Usually our blog posts are not so salesy, so forgive us but we have some really...

Author: Laura Robinson Date: 09/19/2011

CRM 2011 User Guide

Here is the official User Guide from Microsoft for Dynamics CRM 2011....

Author: Rich_Choi Date: 08/29/2011

CRM 2011 Online Test Drive Guide

The CRM 2011 Online Test Drive Guide is a high level guided tour of the application to try and help...

Author: Rich_Choi Date: 08/02/2011

CRM Stickiness–Increase User Adoption with Images

Taking a cue from Moonwalking with Einstein by Joshua Foer - which is a book that I’ve barely...

Author: Laura Robinson Date: 07/14/2011

If you’re new to CRM 2011 you may have imported a sample set of your organization’s...

Author: Laura Robinson Date: 06/24/2011

Customer FAQs

Newly documented in the Resource Center you can find a the list of customer FAQs, covering topics...

Author: Laura Robinson Date: 06/22/2011

For CRM Online Partners: Introducing CRM Online Customer Lifecycle Communications

Hi Partners!  The text below is an modified excerpt from an email sent recently regarding some...

Author: Laura Robinson Date: 06/16/2011

Dynamics CRM 2011 Online - Go Live Checklist

This document is designed to improve your overall experience with Microsoft Dynamics CRM Online (CRM...

Author: Rich_Choi Date: 04/20/2011

Optimizing Performance for CRM Online 2011

CRM 2011 Online was released January 17th, 2011. The new release delivers a number of new features...

Author: Rich_Choi Date: 04/08/2011

Automatic Document Library creation with CRM 2011 Online and SharePoint 2010

Here are some notes to describe setting up automatic document library creation with CRM 2011 Online...

Author: Patander Date: 03/24/2011

Going to Convergence 2011 Atlanta? Sign Up for Concept Box Sessions to Impact Future Versions of CRM

The Microsoft Dynamics CRM Team are enthusiastically looking forward to meeting you at Convergence...

Author: Laura Robinson Date: 03/18/2011

Configure Mobile Express in CRM 2011

If you’ve worked with Mobile Express in CRM 4.0, then you’re probably used to navigating to Settings...

Author: Laura Robinson Date: 03/16/2011

Install guidance for the CRM Online Outlook Plug-In for CRM Online 2011

Setup method #1 § Download the Outlook plug in from within your CRM Online subscription...

Author: Patander Date: 03/09/2011

Take a dip into Social CRM–the water’s warm

As a Social CRM hobbyist I’ve been riding the SCRM wave from mere watching from the periphery to...

Author: Laura Robinson Date: 11/01/2010

Calculations Using Workflow

  I’d never thought about using Workflows for doing calculations until a friend of mine in the...

Author: Kevin Williamson Date: 10/01/2010

Now available - Beta of Microsoft Dynamics Marketplace

www.microsoft.com/dynamics/marketplace

Author: CRM Online Date: 09/20/2010

What’s new in Microsoft Dynamics CRM 2011 Online?

The resource center has been updated with a What’s New article for CRM Online.  Enjoy!...

Author: Laura Robinson Date: 09/10/2010

Microsoft Releases Global Beta of Next-Generation CRM Product

Discover the Power of Productivity with the new Microsoft Dynamics CRM 2011 beta release for...

Author: CRM Online Date: 09/09/2010

Have you signed up for the CRM 2011 Partner Global Readiness Tour?

*Thanks to Twitter feedback, this post is edited to include all GLOBAL cities in the GLOBAL...

Author: Laura Robinson Date: 09/02/2010

Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms

Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research...

Author: CRM Online Date: 08/04/2010

xRM Showcase Challenge Results

The xRM Showcase Challenge is over!  Thank you, CRM community, for your participation and...

Author: Laura Robinson Date: 07/23/2010

Getting Started with Your CRM Online Trial – Minimize the Noise

When you first explore a trial of CRM Online, there are so many different areas of navigation and...

Author: Laura Robinson Date: 07/14/2010

Live from WPC pt. 1

There’s a lot of excitement around CRM at WPC (Worldwide Partner Conference) this year.  I’m...

Author: Kevin Williamson Date: 07/12/2010

Administrator’s Guide

Really quick post here folks.  I just figured out the externally addressable URL for the CRM...

Author: Kevin Williamson Date: 07/02/2010

Microsoft Dynamics CRM Cited as a Leader by Independent Research Firm

  Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., a leading...

Author: CRM Online Date: 06/25/2010

Bulk Update Data in CRM Online

If you have tried to update data using the native Import Data wizard, you know that you cannot...

Author: Laura Robinson Date: 06/23/2010

CRM Online for Outlook Client Update

An update to the CRM Online Client for Outlook was released on Monday.  You or your users may...

Author: Kevin Williamson Date: 06/23/2010

RELEASED WHITEPAPER: Microsoft Dynamics CRM Online: Security Features

The CRM Engineering for Enterprise team has just announced the release of a new white paper,...

Author: Kevin Williamson Date: 06/17/2010

Upcoming event - Dynamic Business Week

The Dynamic Business Week is a five-day event hosted by the Microsoft Dynamics CRM team. The event...

Author: CRM Online Date: 06/11/2010

Accessing Dynamics CRM from a Mac (updated)

Technorati Tags: Mac,CRM,Tips 6/4/2010 – updating a post that was originally published in June...

Author: Kevin Williamson Date: 06/04/2010

Optimizing Performance in CRM Online

There are a number of things you can do to improve the performance of your CRM Online...

Author: Kevin Williamson Date: 05/24/2010

Moving customizations from Online to On-Prem

If you are interested in moving CRM Online customizations over to an On-Premise deployment, you...

Author: Kevin Williamson Date: 05/07/2010

April 2010 edition of the CRM Statement of Direction

The April 2010 edition of the Microsoft Dynamics CRM Statement of Direction (SoD) white paper is now...

Author: CRM Online Date: 05/06/2010

¿Habla Español?

As you may have already read, the May 2010 Service Update for CRM Online introduced three new...

Author: Kevin Williamson Date: 05/05/2010

SCRM…O? Social CRM Online – a Beginning

Social CRM is a term used today to address a change in how businesses engage with their...

Author: Laura Robinson Date: 05/03/2010

Convergence Highlights

What a fantastic Convergence 2010 in Atlanta!  There were many memorable moments with...

Author: Laura Robinson Date: 04/28/2010

New innovations with CRM Online

  Press release 1 - May 2010 Service Update: Expanded language support for Microsoft Dynamics...

Author: CRM Online Date: 04/25/2010

Today, Tomorrow, Together – See you at Convergence

Today - If you’re a partner, view the Virtual Partner Briefing Tomorrow - Watch for exciting CRM...

Author: CRM Online Date: 04/23/2010

Announcing the xRM Showcase Challenge

A contest for solutions built with Microsoft Dynamics® CRM and its flexible application development...

Author: Laura Robinson Date: 04/20/2010

Microsoft Dynamics CRM Online for Nonprofits and NGOs

  The solution provides out-of-the-box constituent relationship management functionality as...

Author: CRM Online Date: 04/07/2010

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