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Microsoft Dynamics CRM Online Team Blog

This blog is focused on Microsoft Dynamics CRM Online (crm.dynamics.com).

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  • The views expressed in this blog are those of the individual and do not necessarily represent those of Microsoft. This information is provided by way of general information only and should not be relied on without obtaining independent expert advice. These postings are provided "AS IS" with no warranties and confer no rights. You assume all risk for your use.

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Zero2Ten releases Constant Contact Connector for Microsoft CRM
Zero2Ten is happy to announce the general release of the Constant Contact Connector for MS CRM Online or On-Premise platform. The solution was developed to facilitate a seamless user experience of closed loop Email Marketing between Microsoft CRM and Read More...
Enhanced Internet Lead Capture capabilities now available
For those currently using the Internet Lead Capture capabilities within CRM Online you may have noticed that the functionality was enhanced recently.  Here are some highlights of what has improved: - Canadian customers can now take advantage of Internet Read More...
Mass Email Options in Microsoft Dynamics CRM 4.0
The following post is a guest blog written by CRM MVP Jim Steger of Sonoma Partners . He is also the co-author of the books, Working with Microsoft Dynamics CRM 4.0 , Programming Microsoft Dynamics CRM 4.0 , and Microsoft Dynamics CRM 4.0 Step by Step Read More...
Bulk Email with Attachments
Often times I will get asked about options for sending bulk email with attachments from CRM Online.  (Also see Laura’s recent post on email templates). Direct email, email templates and mail merges do not permit attachments.  Workflows are the Read More...
Microsoft Dynamics CRM Online Screenshot Demonstration(s)
I prepared this PowerPoint presentation of CRM Online consisting of screenshots for a webinar that only supported the upload of documents, not a live demonstration. In this presentation I walk through each aspect of the Microsoft CRM application. The Read More...
Microsoft Delivers First Service Update to Microsoft Dynamics CRM Online
Our September 2008 Update of Microsoft Dynamics CRM Online includes many great enhancements highlighted by our new Internet Marketing capability. Internet Marketing can help your marketing team seamlessly create, manage, and optimize internet-based marketing Read More...
How to allow customers to opt-out of campaigns
My colleague, Kevin, and I were working through some campaign scenario's and I thought it'd be good to share a bit. It's proper that if you send someone an unsolicited email about your business, that you provide a way to allow them to unsubscribe from Read More...
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