Browse by Tags
All Tags »
Overview (RSS)
“Technology must be able to adapt to unique business processes and changing strategies. Organizations that invest in flexible, proven CRM solutions will position themselves for success both today and tomorrow.” - Rebecca Wetteman, vice president,
Read More...
A world without choice, for some organizations, would be more reality than fiction. While many organizations have made CRM investments with other vendors because they were led to believe that they were “cheaper,” these same organizations
Read More...
With the November 2009 Service Update , we are offering even more value in a Microsoft Dynamics CRM Online subscription. Take a look at all the increased business benefits
Read More...
The August 2009 edition of the Statement of Direction (SoD) white paper is now available. This updated document outlines the future direction of Microsoft Dynamics CRM (On-premise & Online) through to the next major release, Microsoft Dynamics CRM
Read More...
Microsoft has been recognized with four CRM magazine Market Leader awards in the Enterprise Suite CRM, Midmarket Suite CRM, Sales Force Automation and Business Intelligence categories. ISS Belgium, a division of ISS Worldwide and a Microsoft Dynamics
Read More...
http://www.microsoft.com/presspass/press/2009/jul09/07-13xRMInitiativePR.mspx
Read More...
For those currently using the Internet Lead Capture capabilities within CRM Online you may have noticed that the functionality was enhanced recently. Here are some highlights of what has improved: - Canadian customers can now take advantage of Internet
Read More...
Microsoft and Intel Demonstrate New Levels of Power, Price and Performance With CRM Scalability Benchmark . To view the Microsoft Dynamics CRM Scalability Benchmark Executive Summary click here .
Read More...
This updated document outlines the future direction of Microsoft Dynamics CRM (On-premise & Online) through to the next major release, Microsoft Dynamics CRM “V.Next”. Customer Link: https://mbs.microsoft.com/customersource/documentation/whitepapers/MD_CRM_SOD
Read More...
Microsoft Dynamics CRM Online Delivers the March 2009 Service Update . Financially backed 99.9 percent uptime service level agreement - Applies in the event of the service level agreement not being met for unplanned outages or system outages. Planned
Read More...
I wanted to post the recording link from the web cast.. cheers -jonw Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is critical to find a solution that can meet your business needs
Read More...
Over the last 10 yrs, our economy has expanded our production capacity to near maximum. The economic conditions today are pushing business’s to focus less on capacity and more on effectiveness. With such a drop in demand, the best defense
Read More...
I prepared this PowerPoint presentation of CRM Online consisting of screenshots for a webinar that only supported the upload of documents, not a live demonstration. In this presentation I walk through each aspect of the Microsoft CRM application. The
Read More...
Registration link WHY ATTEND CONVERGENCE Convergence is the premier Microsoft Dynamics event, bringing customers, partners, team members and industry experts together to discuss ways your current Microsoft Dynamics solution can help your company cut costs,
Read More...
For those of you who didn't know, CRM Online can be configured to work with Instant Messaging (Office Communicator, MSN Messenger, or Live Messenger). Specifically with Office Communicator, you can show presence for a particular user within CRM
Read More...
