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Installing the CRM Online Outlook Client via SMS

The purpose of this post is to provide some guidance and resources for creating a SMS-based installation routine for the CRM Outlook client. First and foremost, make sure you are downloading the CRM Outlook client that is specific to CRM Online. Read More...

Posted: Wednesday, November 18, 2009 10:45 AM by Kevin Williamson | 0 Comments

Filed under: Downloads, Tips, Support/Service, Settings, Outlook Client

Synchronizing CRM Contacts I DO NOT own to my Outlook

I was challenged with this task back in the 3.0 days. It is great that CRM automatically syncs my CRM contacts to Outlook. “What happens when multiple users have the same Outlook contact and try to track in CRM?” Well if the Contact has already been tracked Read More...

Posted: Friday, August 14, 2009 5:27 PM by Eric Boocock | 0 Comments

Filed under: Tips, Settings, Outlook Client