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For those currently using the Internet Lead Capture capabilities within CRM Online you may have noticed that the functionality was enhanced recently. Here are some highlights of what has improved: - Canadian customers can now take advantage of Internet
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The following post is a guest blog written by CRM MVP Jim Steger of Sonoma Partners . He is also the co-author of the books, Working with Microsoft Dynamics CRM 4.0 , Programming Microsoft Dynamics CRM 4.0 , and Microsoft Dynamics CRM 4.0 Step by Step
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Often times I will get asked about options for sending bulk email with attachments from CRM Online. (Also see Laura’s recent post on email templates). Direct email, email templates and mail merges do not permit attachments. Workflows are the
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I prepared this PowerPoint presentation of CRM Online consisting of screenshots for a webinar that only supported the upload of documents, not a live demonstration. In this presentation I walk through each aspect of the Microsoft CRM application. The
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My colleague, Kevin, and I were working through some campaign scenario's and I thought it'd be good to share a bit. It's proper that if you send someone an unsolicited email about your business, that you provide a way to allow them to unsubscribe from
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