Microsoft Dynamics CRM Online Team Blog

CRM Online Nov Service Update Presentation

2009-11-06T20:55:56Z

With the new service update coming out, I did a presentation. Includes power point plus demo. Lots of new features and improvements. Here’s a few: Improved Sign up and Outlook Client. Pre-populated sample data Data Home Page Embedded Charts Mobile device support Check out the video for more info. CRM Online Nov Service Update Quick View cheers -JonW...(read more)

Mobile Express URL for CRM Online Customers

2009-11-05T00:40:00Z

As part of the CRM Online November Service Update, Mobile Express is provided to all CRM Online customers free of charge. To configure Mobile Express navigate to Settings…Customizations…Customize Mobile Express. Select what CRM entities and attributes show up in the Mobile Express application and how they are displayed. In order to access the Mobile Express application on ANY mobile device: Navigate to your CRM Online URL https:// yourorgname .crm.dynamics.com/loader.aspx (or the main signin.crm.dynamics.com)...(read more)

UR7, R4 and other confusing terms

2009-11-03T20:29:04Z

It’s not always clear that Dynamics CRM Online ≠ Dynamics CRM 4.0. CRM 4.0 specifically refers to the On-Premise version of the software that a customer would house in their own data center. CRM Online specifically refers to the cloud-based service hosted by Microsoft. This confusion comes to a head when we release updates. The table below may help. We’re on a regular release cycle now for updates to the On-Premise software (“4.0”). You’ll see updates called “Update Rollup...(read more)

Microsoft Dynamics CRM Online Delivers the November 2009 Service Update

2009-11-03T19:59:45Z

With the November 2009 Service Update , we are offering even more value in a Microsoft Dynamics CRM Online subscription. Take a look at all the increased business benefits that the Service Update provides: Get Instant Online Access: Start a free trial of Microsoft Dynamics CRM Online in less than five minutes. Because sample data is loaded automatically with every trial, you can start modeling real-world scenarios...(read more)

Microsoft Dynamics SDK ver 4.0.10 now available

2009-11-03T12:32:00Z

Version 4.0.10 of the Microsoft Dynamics CRM SDK is now live on MSDN and on the download center . This release contains updates relevant to Microsoft Dynamics CRM 4.0 Update Rollup 7 and Microsoft Dynamics CRM Online Service Update 4 . Check out some of the new and updated topics you’ll find in this release. View the Release History for the complete list: · Using the Paging Cookie – Fetch and QueryExpression sample code to show...(read more)

XRM All-Star Roundtable

2009-10-29T03:26:30Z

Meet the XRM experts at the XRM All-Star Roundtable. This session is an “ask the expert” for anything XRM. Seats are limited, so sign up today! xRM All Star Roundtable 11/3/2009 9:00:00 AM (PST) - 11/3/2009 10:00:00 AM (PST) https://www.livemeeting.com/cc/usergroups/join?id=SWDBM9&role=attend&pw=HtS69B%26%7CR Scheduled to attend: Julie Yack, CRM MVP Larry Lentz, CRM MVP Ben Hoelting, C# MVP Matt Parks, CRM MVP David Yack, Silverlight MVP Shan McArthur, CRM MVP Jim Daly, Microsoft...(read more)

Repeat Session Available for Introduction to XRM Webcast

2009-10-28T20:46:43Z

Due to high demand, we’re hosting a repeat session of From CRM to XRM: Introduction. Sign up today! REPEAT SESSION - From Microsoft CRM to XRM: Introduction Friday, October 30 8:00 – 9:00 AM Pacific Presenters: Kevin Williamson and Jon White From Microsoft CRM to XRM: Building Business Applications Thursday, November 5 8:30 – 9:30 AM Pacific Time Presenters: Jon White and Laura Robinson From Microsoft CRM to XRM: XRM Demonstration Wednesday, November 11 8:30 – 9:30 AM Pacific Time Presenters:...(read more)

Zero2Ten releases Constant Contact Connector for Microsoft CRM

2009-10-28T17:54:00Z

Zero2Ten is happy to announce the general release of the Constant Contact Connector for MS CRM Online or On-Premise platform. The solution was developed to facilitate a seamless user experience of closed loop Email Marketing between Microsoft CRM and the Constant Contact Email Marketing Platform. Although Email Marketing functionality exists natively within the MSCRM tool, there are some limitations and drawbacks when firms are looking at performing large and more frequent email blasts to their constituents....(read more)

A Smart Selling Tool - Right Inside Your Microsoft Dynamics CRM

2009-10-28T17:08:00Z

As a sales professional, you’re faced with an exploding social Web that equates to a wealth of insight into your prospects. But it's also a huge time-sucker, and as it keeps growing, your ability to keep a clear view of your pipeline becomes more and more difficult. SalesView, an award-winning sales intelligence application from InsideView, serves this very need – leveraging the Internet and Web 2.0 technologies to increase sales productivity and velocity (a movement known as 'Sales 2.0'). SalesView...(read more)

Provisioning ‘unique names’ changes in the next update for Microsoft Dynamics CRM Online

2009-10-26T16:08:13Z

Matt Cooper recently posted a great summary of a change that will be occurring in the next update for Microsoft Dynamics CRM Online. If you have done any development against your unique URL (https://<orgname>.crm.dynamics.com) or have deployed the e-mail router, this is a must read....(read more)

Building a partner practice around CRM Online

2009-10-23T21:09:16Z

For those partners who have been evaluating a business model to support S+S and CRM Online, Steve Bowles at CRM Online Labs was spotlighted in this recent article in Redmond Channel Partner Online. It is definitely a great read to understand how Steve has built a successful business around CRM Online....(read more)

What’s the X Factor of your business?

2009-10-19T17:25:57Z

XRM is built upon Microsoft Dynamics CRM’s business application development platform – a platform that can be transformed to support relational business applications. Whether you’re looking to manage real estate properties, recruit employees, or manage franchises, XRM is a platform to solve your basic business needs no matter what they are. That’s the X Factor in XRM. Sign up today for a three-session webcast series on XRM for Microsoft Dynamics CRM, hosted by Microsoft Technology Specialists. ...(read more)

Cross Entity Search Application

2009-09-29T00:54:56Z

Searching across entities is a great feature. I built a web application that integrates with CRM Online to do this. You can enter a phone number, a last name, an account name , or opportunity topic and the application searches for the results. It will give you a list of return items. The edit button will open the record. The web application is pretty easy to build. It’s a single page with a grid view that loads a data set into the grid. There’s plenty of articles on how to do authentication to CRM...(read more)

August 2009 edition of the Statement of Direction

2009-09-18T21:22:40Z

The August 2009 edition of the Statement of Direction (SoD) white paper is now available. This updated document outlines the future direction of Microsoft Dynamics CRM (On-premise & Online) through to the next major release, Microsoft Dynamics CRM “V.Next”. Customer Link: https://mbs.microsoft.com/customersource/documentation/whitepapers/MSD_CRM4StatementOfDirection.htm Partner Link: https://mbs.microsoft.com/partnersource/marketing/statementofdirection/MD_CRM_SOD.htm NOTE: This document is intended...(read more)

Microsoft Dynamics CRM: 4 CRM Market Leader awards and Customer Honored With Industry Award

2009-08-27T19:44:58Z

Microsoft has been recognized with four CRM magazine Market Leader awards in the Enterprise Suite CRM, Midmarket Suite CRM, Sales Force Automation and Business Intelligence categories. ISS Belgium, a division of ISS Worldwide and a Microsoft Dynamics CRM customer, was also honored with a CRM magazine Elite Award and a 2009 Technology ROI Award from Nucleus Research for its Microsoft Dynamics CRM implementation. Press release Nucleus Research ROI case study...(read more)