CRM 4.0 Accelerators: eService

infoblog » CRM 4.0 Accelerators: eService

infoblog » CRM 4.0 Accelerators: eService — Wed, 07 Jan 2009 01:56:48 GMT

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CRM 4.0 Accelerators: eService

Microsoft Dynamics CRM Online Team Blog — Wed, 07 Jan 2009 05:55:00 GMT

Similar to my recent posts about the On-Premise Accelerators for Extended Sales Forecasting and Event

re: CRM 4.0 Accelerators: eService

d-Snell-b — Mon, 19 Jan 2009 20:32:46 GMT

Hi, I've been looking at the eService portal and I can't see a way to post notes updated in CRM by customer service reps? The notes that a customer make are visable. Is there a way of showing a customer the progress on a case?

Thanks

Accelerators and Microsoft Dynamics CRM Online

Microsoft Dynamics CRM Team Blog — Sat, 07 Feb 2009 02:50:36 GMT

The Microsoft Dynamics CRM 4.0 Accelerators have been rolling out over the last couple of months and

re: CRM 4.0 Accelerators: eService

McKinley — Fri, 17 Apr 2009 17:49:25 GMT

Hello,

I have used this to dem, and it works very well but has anybody tried to customise it so a new customer can create a new lead, contact or account? If so how?

Cheers