Microsoft Dynamics CRM Online Team Blog

Activating your Microsoft Dynamics CRM Online Subscription

bgalicia — Fri, 20 Nov 2009 19:48:36 GMT

For prospects/customers wanting to activate their subscription from one offer to another here is the process to do so. Example scenarios where this would apply: 30-day trial to Professional or other offers you were made eligible for R3 subscription...(read more)

Import Customizations to Leads, Accounts, Contacts

Laura Robinson — Fri, 20 Nov 2009 18:10:34 GMT

When importing customizations you may encounter an error: The attribute map is invalid. To fix this error and move on with your import: Look at the following attributes in Lead, Account and Contact: address1_line1 address1_line2 address1_line3 address2_line1...(read more)

CRM Online Email Router updated to support Exchange Online

Eric Boocock — Thu, 19 Nov 2009 23:01:00 GMT

Microsoft has recently (11/17) released an update to the CRM Online Email Router . This update adds support for connectivity between CRM Online and Exchange Online. The CRM Online Email Router Installation Guide has also been update to reflect these changes....(read more)

Installing the CRM Online Outlook Client via SMS

Kevin Williamson — Wed, 18 Nov 2009 18:45:02 GMT

The purpose of this post is to provide some guidance and resources for creating a SMS-based installation routine for the CRM Outlook client. First and foremost, make sure you are downloading the CRM Outlook client that is specific to CRM Online. ...(read more)

A World Without Choice, Part 2

bgalicia — Tue, 17 Nov 2009 16:40:19 GMT

“Technology must be able to adapt to unique business processes and changing strategies. Organizations that invest in flexible, proven CRM solutions will position themselves for success both today and tomorrow.” - Rebecca Wetteman, vice president,...(read more)

A World Without Choice, Part 1

bgalicia — Tue, 17 Nov 2009 16:23:01 GMT

A world without choice, for some organizations, would be more reality than fiction. While many organizations have made CRM investments with other vendors because they were led to believe that they were “cheaper,” these same organizations...(read more)

XRM Web Cast Series Recordings

JonWhite — Tue, 10 Nov 2009 21:53:38 GMT

Microsoft XRM is a model of using the Microsoft CRM platform as tool to build additional business applications. XRM allows you to build relational business applications directly into the Microsoft CRM Platform/Application. Developers can save time building...(read more)

Introduction to Microsoft Dynamics – Why ISVs are Partnering with Microsoft Dynamics

Laura Robinson — Tue, 10 Nov 2009 21:47:04 GMT

Are the costs and time to develop compelling business solutions holding your company back? Have you wondered if there is a better way to build business solutions? If your company could save up to 70 percent of their development time and therefore get...(read more)

CRM Online Nov Service Update Presentation

JonWhite — Fri, 06 Nov 2009 20:55:56 GMT

With the new service update coming out, I did a presentation. Includes power point plus demo. Lots of new features and improvements. Here’s a few: Improved Sign up and Outlook Client. Pre-populated sample data Data Home Page Embedded Charts Mobile device...(read more)

Mobile Express URL for CRM Online Customers

Eric Boocock — Thu, 05 Nov 2009 00:40:00 GMT

As part of the CRM Online November Service Update, Mobile Express is provided to all CRM Online customers free of charge. To configure Mobile Express navigate to Settings…Customizations…Customize Mobile Express. Select what CRM entities and attributes...(read more)

UR7, R4 and other confusing terms

Kevin Williamson — Tue, 03 Nov 2009 20:29:04 GMT

It’s not always clear that Dynamics CRM Online ≠ Dynamics CRM 4.0. CRM 4.0 specifically refers to the On-Premise version of the software that a customer would house in their own data center. CRM Online specifically refers to the cloud-based...(read more)

Microsoft Dynamics CRM Online Delivers the November 2009 Service Update

bgalicia — Tue, 03 Nov 2009 19:59:45 GMT

With the November 2009 Service Update , we are offering even more value in a Microsoft Dynamics CRM Online subscription. Take a look at all the increased business benefits...(read more)

Microsoft Dynamics SDK ver 4.0.10 now available

JonWhite — Tue, 03 Nov 2009 12:32:00 GMT

Version 4.0.10 of the Microsoft Dynamics CRM SDK is now live on MSDN and on the download center . This release contains updates relevant to Microsoft Dynamics CRM 4.0 Update Rollup 7 and Microsoft Dynamics CRM Online Service Update 4 . Check...(read more)

XRM All-Star Roundtable

Laura Robinson — Thu, 29 Oct 2009 03:26:30 GMT

Meet the XRM experts at the XRM All-Star Roundtable. This session is an “ask the expert” for anything XRM. Seats are limited, so sign up today! xRM All Star Roundtable 11/3/2009 9:00:00 AM (PST) - 11/3/2009 10:00:00 AM (PST) https://www.livemeeting.com/cc/usergroups/join?id=SWDBM9&role=attend&pw=HtS69B%26%7CR...(read more)

Repeat Session Available for Introduction to XRM Webcast

Laura Robinson — Wed, 28 Oct 2009 20:46:43 GMT

Due to high demand, we’re hosting a repeat session of From CRM to XRM: Introduction. Sign up today! REPEAT SESSION - From Microsoft CRM to XRM: Introduction Friday, October 30 8:00 – 9:00 AM Pacific Presenters: Kevin Williamson and Jon White From...(read more)