Microsoft Dynamics CRM Online Team Blog : Downloads

CRM Online E-mail Router and Exchange Online

Eric Boocock — Mon, 07 Dec 2009 22:41:00 GMT

Check out this post for specific instructions on how to configure the CRM Online E-mail Router to work with Microsoft Exchange Online. For additional deployment scenarios, download the document titled " Microsoft Dynamics CRM: How to configure the On-premise...(read more)

How to Configure Microsoft Dynamics CRM Online E-mail Router with Exchange Online.

Eric Boocock — Fri, 04 Dec 2009 17:18:00 GMT

The following article demonstrates how to configure the CRM Online E-mail Router to use Microsoft Exchange Online. I will be posting another blog on how to support "E-mail to Case" using the Router configuration below. -Eric Microsoft has released the...(read more)

Installing the CRM Online Outlook Client via SMS

Kevin Williamson — Wed, 18 Nov 2009 18:45:02 GMT

The purpose of this post is to provide some guidance and resources for creating a SMS-based installation routine for the CRM Outlook client. First and foremost, make sure you are downloading the CRM Outlook client that is specific to CRM Online. ...(read more)

Microsoft Dynamics CRM – Top Sites and Downloads

Eric Boocock — Thu, 16 Jul 2009 00:46:00 GMT

The following is a great post from CRM Team blog “poster” JaaG. - Eric B. ------------------------------------------------------------------------------------------------------------------------------- Microsoft Dynamics CRM – Top Sites and Downloads...(read more)

CRM Sample Data – Product Fix

Eric Boocock — Fri, 10 Jul 2009 21:35:00 GMT

Have you imported the CRM Sample Data (YES, it works with CRM Online) and tried to add products to an opportunity? Nothing there! You look and see the products have been imported but notice the warning: There are 295 products added as a part of the sample...(read more)

Microsoft Dynamics CRM Online Screenshot Demonstration(s)

Eric Boocock — Thu, 15 Jan 2009 21:40:00 GMT

I prepared this PowerPoint presentation of CRM Online consisting of screenshots for a webinar that only supported the upload of documents, not a live demonstration. In this presentation I walk through each aspect of the Microsoft CRM application. The...(read more)

Want to demo your Windows Mobile device on your PC?

Eric Boocock — Wed, 31 Dec 2008 23:26:00 GMT

Download the Windows Mobile Developer Power Tools and perform the following manual steps*: Install Windows Mobile Developer Power Toys. Copy C:\Program Files\Windows Mobile Developer Power Toys\ActiveSync_Remote_Display\devices\wce400\armv4t\cerdisp2.exe...(read more)

CRM 4.0 User's Guide

Kevin Williamson — Mon, 11 Aug 2008 14:11:54 GMT

Somehow I think it went largely unnoticed that the printable version of the Help that comes with Dynamics CRM 4.0, was published on Microsoft Downloads a couple of weeks ago. Weighing in at a hefty 499 pages, this guide is specific to the On-Premise...(read more)

Moving from CRM Online to CRM Onpremise

Eric Boocock — Tue, 29 Jul 2008 23:26:56 GMT

This whitepaper lists the steps needed to migrate from a Microsoft CRM Online deployment to a Microsoft Dynamics CRM 4.0 on-premise deployment. This process will move all the CRM data as well as the customizations and configurations to an Onpremise...(read more)

Microsoft Dynamics CRM Sales Process

Eric Boocock — Fri, 23 May 2008 20:24:00 GMT

A sales process is a standardized series of activities that occur during a sales cycle. As the sales cycle progresses and activities are completed, the probability of winning the deal gets greater. In Microsoft CRM v 3.0 the sales process functionality...(read more)

Bulk Data Export Tool

bgalicia — Wed, 30 Apr 2008 19:45:20 GMT

Reference to a great post on the CRM blog which describes a sample tool for bulk data export from CRM Online. This sample tool allows the administrator of the CRM Online instance to export records of CRM entities in the form of .csv files. ...(read more)

Useful Download Links for CRM Live Early Access 2

bgalicia — Thu, 24 Jan 2008 03:28:43 GMT

Flickr Tags: CRM Live Note: This post will be periodically updated with additional download links for CRM Live Early Access 2. The official downloads for CRM Live Early Access 2 are now available from the CRM section of download.microsoft.com (Keywords:...(read more)