Microsoft Dynamics CRM Online Team Blog : Overview

Flexibility in purchasing CRM Online – Now available thru Volume Licensing (Enterprise Agreements)

bgalicia — Fri, 18 Dec 2009 21:22:39 GMT

In addition to purchasing Microsoft Dynamics CRM Online via Credit Card or Invoicing, Microsoft Dynamics CRM Online is also now available through Volume Licensing -- Enterprise Agreement and Campus / School Agreement only to customers in North...(read more)

A World Without Choice, Part 2

bgalicia — Tue, 17 Nov 2009 16:40:19 GMT

“Technology must be able to adapt to unique business processes and changing strategies. Organizations that invest in flexible, proven CRM solutions will position themselves for success both today and tomorrow.” - Rebecca Wetteman, vice president,...(read more)

A World Without Choice, Part 1

bgalicia — Tue, 17 Nov 2009 16:23:01 GMT

A world without choice, for some organizations, would be more reality than fiction. While many organizations have made CRM investments with other vendors because they were led to believe that they were “cheaper,” these same organizations...(read more)

Microsoft Dynamics CRM Online Delivers the November 2009 Service Update

bgalicia — Tue, 03 Nov 2009 19:59:45 GMT

With the November 2009 Service Update , we are offering even more value in a Microsoft Dynamics CRM Online subscription. Take a look at all the increased business benefits...(read more)

August 2009 edition of the Statement of Direction

bgalicia — Fri, 18 Sep 2009 21:22:40 GMT

The August 2009 edition of the Statement of Direction (SoD) white paper is now available. This updated document outlines the future direction of Microsoft Dynamics CRM (On-premise & Online) through to the next major release, Microsoft Dynamics CRM...(read more)

Microsoft Dynamics CRM: 4 CRM Market Leader awards and Customer Honored With Industry Award

bgalicia — Thu, 27 Aug 2009 19:44:58 GMT

Microsoft has been recognized with four CRM magazine Market Leader awards in the Enterprise Suite CRM, Midmarket Suite CRM, Sales Force Automation and Business Intelligence categories. ISS Belgium, a division of ISS Worldwide and a Microsoft Dynamics...(read more)

Microsoft Dynamics CRM Passes 1 Million User Mark

bgalicia — Tue, 14 Jul 2009 01:08:35 GMT

http://www.microsoft.com/presspass/press/2009/jul09/07-13xRMInitiativePR.mspx...(read more)

Enhanced Internet Lead Capture capabilities now available

bgalicia — Wed, 17 Jun 2009 00:32:05 GMT

For those currently using the Internet Lead Capture capabilities within CRM Online you may have noticed that the functionality was enhanced recently. Here are some highlights of what has improved: - Canadian customers can now take advantage of Internet...(read more)

New Enterprise Benchmark - 50K Concurrent Users on Microsoft Dynamics CRM

bgalicia — Wed, 03 Jun 2009 18:40:27 GMT

Microsoft and Intel Demonstrate New Levels of Power, Price and Performance With CRM Scalability Benchmark . To view the Microsoft Dynamics CRM Scalability Benchmark Executive Summary click here ....(read more)

Updated Microsoft Dynamics CRM Statement of Direction

bgalicia — Thu, 12 Mar 2009 01:48:58 GMT

This updated document outlines the future direction of Microsoft Dynamics CRM (On-premise & Online) through to the next major release, Microsoft Dynamics CRM “V.Next”. Customer Link: https://mbs.microsoft.com/customersource/documentation/whitepapers/MD_CRM_SOD...(read more)

Microsoft Dynamics CRM Online Delivers March 2009 Service Update

bgalicia — Tue, 10 Mar 2009 21:52:00 GMT

Microsoft Dynamics CRM Online Delivers the March 2009 Service Update . Financially backed 99.9 percent uptime service level agreement - Applies in the event of the service level agreement not being met for unplanned outages or system outages. Planned...(read more)

Recording Link - Microsoft Dynamics Webcast: Choosing the Right Customer Relationship Management Solution (Level 100)

JonWhite — Fri, 27 Feb 2009 19:57:16 GMT

I wanted to post the recording link from the web cast.. cheers -jonw Determining the right customer relationship management (CRM) solution out of those available today can be daunting. It is critical to find a solution that can meet your business needs...(read more)

Effective Business Practice

JonWhite — Mon, 16 Feb 2009 17:31:29 GMT

Over the last 10 yrs, our economy has expanded our production capacity to near maximum. The economic conditions today are pushing business’s to focus less on capacity and more on effectiveness. With such a drop in demand, the best defense...(read more)

Microsoft Dynamics CRM Online Screenshot Demonstration(s)

Eric Boocock — Thu, 15 Jan 2009 21:40:00 GMT

I prepared this PowerPoint presentation of CRM Online consisting of screenshots for a webinar that only supported the upload of documents, not a live demonstration. In this presentation I walk through each aspect of the Microsoft CRM application. The...(read more)

Convergence 2009 (3/10/09 - 3/13/09 | New Orleans, LA)

bgalicia — Tue, 16 Dec 2008 01:04:56 GMT

Registration link WHY ATTEND CONVERGENCE Convergence is the premier Microsoft Dynamics event, bringing customers, partners, team members and industry experts together to discuss ways your current Microsoft Dynamics solution can help your company cut costs,...(read more)