Microsoft Dynamics CRM Online Team Blog : Support/Service

Installing the CRM Online Outlook Client via SMS

Kevin Williamson — Wed, 18 Nov 2009 18:45:02 GMT

The purpose of this post is to provide some guidance and resources for creating a SMS-based installation routine for the CRM Outlook client. First and foremost, make sure you are downloading the CRM Outlook client that is specific to CRM Online. ...(read more)

eService Accelerator for CRM Online - Video

JonWhite — Tue, 30 Jun 2009 22:53:05 GMT

The Accelerators for Microsoft Dynamics CRM provided additional functionality for your CRM application. Please see the below links if you are not already familiar with them. I’m did some research into modifications to the eService Accelerator to work...(read more)

CRMUG Workshop – Working with the Outlook Client – May 14th, 3:00-4:00 pm EDT (FREE!)

Kevin Williamson — Tue, 12 May 2009 02:22:40 GMT

Shameless plug for the CRM User Group and sessions they host. http://crmug.com/default.aspx?pageid=1231 Are you using the Outlook client at your organization? Have you had any questions or issues that you’ve been looking to resolve? Don’t...(read more)

Microsoft Dynamics CRM Online Screenshot Demonstration(s)

Eric Boocock — Thu, 15 Jan 2009 21:40:00 GMT

I prepared this PowerPoint presentation of CRM Online consisting of screenshots for a webinar that only supported the upload of documents, not a live demonstration. In this presentation I walk through each aspect of the Microsoft CRM application. The...(read more)

CRM Outlook Client update

Kevin Williamson — Tue, 05 Aug 2008 07:00:45 GMT

An optional software update is now available for Microsoft Dynamics CRM Online for Microsoft Office Outlook. This optional software download includes an update that can increase the performance and reliability for everyday system use. From Microsoft Office...(read more)

Moving from CRM Online to CRM Onpremise

Eric Boocock — Tue, 29 Jul 2008 23:26:56 GMT

This whitepaper lists the steps needed to migrate from a Microsoft CRM Online deployment to a Microsoft Dynamics CRM 4.0 on-premise deployment. This process will move all the CRM data as well as the customizations and configurations to an Onpremise...(read more)