Microsoft Dynamics GP Support Blog

by Microsoft Dynamics GP Support Team's

The Microsoft Dynamics GP Support and Services Blog has MOVED!!!

Check out the new Microsoft Dynamics GP Support and Services Blog on the Microsoft Dynamics...

Author: Kelly Youells Date: 06/08/2012

Attention Partners! Nominate Your Customers for the Microsoft Dynamics GP 2013 Technical Adoption Program (TAP)!!

The Microsoft Dynamics GP Technical Account Preview Team is seeking a pool of candidates that...

Author: Kelly Youells Date: 06/07/2012

Canadian Payroll Midyear Tax Update has released.

The Canadian Payroll 2012 Midyear tax update has released for Microsoft Dynamics GP 10 and 2010. The...

Author: Terry Heley, MSFT Date: 06/05/2012

There are many times we see that a user removes a record from Microsoft Dynamics GP, but the...

Author: Nicole Albertson Date: 05/31/2012

SafePay Transactions Upload window does not populate in Microsoft Dynamics GP

SafePay allows the customer to generate a list of checks and voids (from Payables Management and...

Author: Cheryl W. [MSFT] Date: 05/29/2012

Error Exporting to Excel from Business Portal 5.1 for Microsoft Dynamics GP 2010 in Internet Explorer 9

If you're using Business Portal 5.1 for Microsoft Dynamics GP 2010 along with Internet Explorer 9...

Author: Lucas Miller Date: 05/24/2012

Performance issue with the Received/Not Invoiced report in Purchase Order Processing

Have you ever had a situation where you have been running the “Received/Not Invoiced...

Author: Angela [Eckman] Ebensteiner [MSFT] Date: 05/22/2012

Microsoft Dynamics GP and the Concur Import

Concur Standard, Professional, and Premier are Web-based solutions that automate each step of the...

Author: Sarah Purdy Date: 05/17/2012

Receivables Management Transction Unapply Tool in the Professional Services Tools Library is now available!

If you answer yes to any of the following questions, we have a solution for you. You can now use the...

Author: Angela Melhus Date: 05/15/2012

Workflow documents suddenly showing as 'Not Submitted' rather than 'Pending Approval' in Microsoft Dynamics GP 2010

When a user submits a document into the workflow system and approval is required, the document will...

Author: Kelly Youells Date: 05/10/2012

Prevent Users from keying incorrect Document Dates in Microsoft Dynamics GP 2010

Did you know there is a FREE tool in the Professional Services Library (PSTL) that will alert users...

Author: Cheryl W. [MSFT] Date: 05/08/2012

Microsoft Dynamics GP Business Analyzer: Part 2

As you saw in last week’s blog, Business Analyzer can be used to select and view SQL Server...

Author: Sarah Purdy Date: 05/03/2012

U.S. Payroll 2012 Round 4 Tax Update has released.

The U.S. Payroll 2012 Round 4 tax update has released for Microsoft Dynamics GP 10 and 2010. The...

Author: Terry Heley, MSFT Date: 05/01/2012

Microsoft Dynamics GP Business Analyzer: Part 1

Did you know that you have access to a tool that will interactively display Microsoft SQL Server...

Author: Lucas Miller Date: 04/26/2012

Project Accounting Alternate PO with Word Templates - Video

This video shows how to get Project Number, Cost Category, Contract Number and Customer Number to...

Author: Dave Dusek Date: 04/24/2012

SQL Server Reporting Services 2012 with Microsoft Dynamics GP 2010

With the Release of Microsoft SQL Server 2012, there are new considerations to be made when...

Author: Nicole Albertson Date: 04/19/2012

Word Templates not printing to the screen on a Citrix Environment

We have had a few instances where Dynamics GP Word Templates will not print out to the screen when...

Author: Dave Dusek Date: 04/17/2012

NEW Microsoft SQL Server 2012 Features - What is Supported with Microsoft Dynamics GP?

Are you thinking about upgrading to Microsoft SQL Server 2012 to take advantage of new features?...

Author: Kelly Youells Date: 04/12/2012

FREE TOOLS in Professional Services Tools for Microsoft Dynamics GP

You asked for it and you got it! As of March 26, 2012, the tools in Professional Services Tools...

Author: Cheryl W. [MSFT] Date: 04/11/2012

You may receive an error in Business Portal Server Error in Application Operation is not valid due to the current state of the object

You may receive the following error in Business Portal if you are on .Net version 4.0 in varying...

Author: Terry Heley, MSFT Date: 04/10/2012

Microsoft Dynamics GP 10.0 mainstream support ending on October 9th, 2012

As many of you have already heard, Microsoft Dynamics GP 10.0 mainstream support will be...

Author: Sarah Purdy Date: 04/05/2012

The payroll 941 form for 2012 has released!

We have released the Payroll 941 form changes for 2012. There are no calculation changes, only form...

Author: Terry Heley, MSFT Date: 04/03/2012

Preparing for Microsoft SQL Server 2012 and Microsoft Dynamics GP

With the upcoming release of Microsoft SQL Server 2012 or 'Denali' many of you are looking ahead to...

Author: Lucas Miller Date: 03/29/2012

New and Updated Knowledge Base (KB) articles

Our support engineers have been busy writing new Knowledge Base articles, or made some great updates...

Author: Lynn Mueller [MSFT] Date: 03/27/2012

Top SmartList Builder Question at Convergence

I have been at Convergence all week and getting a lot of great questions on all of the Builder...

Author: Nicole Albertson Date: 03/22/2012

Word Templates - When emailing documents as PDF, a save as window opens and email fails

In this case, the client was set up to email purchase orders as pdf files. Whenever they attempted...

Author: Dave Dusek Date: 03/20/2012

Looking for a Faster Resolution to Your Technical Support Incidents? Find Out More NOW!!!

Are you tired of sending in error log after error log to the Technical Support Team for review? Are...

Author: Kelly Youells Date: 03/15/2012

Come Visit Microsoft Dynamics GP Technical Support at Convergence 2012

Hey Everyone, We are less than a week away from Convergence 2012 in Houston and I'm so excited!!!...

Author: Terry Heley, MSFT Date: 03/14/2012

Error message when printing or emailing multiple Word Templates

The support teams have recently seen several Word Template cases where users are getting the errors...

Author: Dave Bader [MSFT] Date: 03/13/2012

Are you ready for new features and functionality in Microsoft Dynamics GP? It is time to start planning your upgrade!

Year end is now over and it is time to start thinking about planning the upgrade for Microsoft...

Author: Kelly Youells Date: 03/08/2012

Security Configuration for Business Portal Dashboards and External Lists

Business Portal for Microsoft Dynamics GP 2010 R2 has some dashboard and list pages that retrieve...

Author: Sarah Purdy Date: 03/08/2012

Number of results columns doesn't match table definition errors in Personal Data Keeper

Hi everyone, If you are using Personal Data Keeper (PDK) you have probably seen a Get/Change message...

Author: Pam Peterson [MSFT] Date: 03/06/2012

Moving SQL Server Reporting Services from Native Mode to SharePoint Integrated Mode

Historically, many of our customers started out deploying their Microsoft Dynamics GP reports to SQL...

Author: Lucas Miller Date: 03/01/2012

Unhandled object exception error when you reconcile to General Ledger in a translated language

We sometimes have issues between translated Microsoft Dynamics GP and what language of Microsoft...

Author: Terry Heley, MSFT Date: 02/28/2012

Calculated Fields in Extender and the Builders

Here are a few tips to keep in mind when using the Extender Calculated Fields. These can also apply...

Author: Nicole Albertson Date: 02/23/2012

Server Error in Application in Project Time and Expense in Business Portal for Microsoft Dynamics GP

You may receive the following error in the Project Accounting Timesheet or other pages in Business...

Author: Shannon Aune Date: 02/22/2012

Items continuing to print on the IV reconcile report for Microsoft Dynamics GP

Here is some great information on the IV reconcile report when Manufacturing is loaded. Issue: You...

Author: Angela [Eckman] Ebensteiner [MSFT] Date: 02/21/2012

Federal Unemployment (FUTA) Credit Reduction, how to handle in Microsoft Dynamics GP.

The Federal Unemployment (FUTA) credit reduction with relation to specific states seems to be...

Author: Terry Heley, MSFT Date: 02/16/2012

How to update Fixed Asset Labels using Microsoft SQL Server Management Studio

If you have numerous Fixed Asset Labels you need to update, here is another option you can use...

Author: Angela Melhus Date: 02/14/2012

Microsoft Dynamics GP SSRS Reports and Deployment

If you’ve deployed the Microsoft Dynamics GP pre-defined Microsoft SQL Server Reporting...

Author: Sarah Purdy Date: 02/09/2012

“ADO Field is Nothing” error message in Integration Manager

The following information should help to assist with resolving the ADO error message that users...

Author: Kelly Youells Date: 02/07/2012

Fixed Assets depreciation overstated or negative Net Book Value

We are coming up on the time of the year where we see an influx of cases around Fixed Assets with a...

Author: Ken Hubbard Date: 02/07/2012

Microsoft Dynamics GP and Kerberos: Do You Need It?

If you have deployed the Microsoft SQL Server Reporting Services reports for Microsoft Dynamics GP...

Author: Lucas Miller Date: 02/02/2012

Backordered kits and components on sales invoices

You may have noticed a recent change to the way kits and components are handled when you transfer a...

Author: Rhonda Sutliff Date: 01/31/2012

Drill Down to Microsoft Dynamics GP windows from Excel

Did you know that you can drill down to a Microsoft Dynamics GP window from a Microsoft Dynamics GP...

Author: Nicole Albertson Date: 01/26/2012

Setting up Integration Manager to import Multidimensional Analysis (MDA) information

Support has had a few inquiries recently on how to set up Integration Manager to integrate...

Author: Angela Melhus Date: 01/24/2012

Where is the hot spot come March you ask? ... Convergence 2012 without a doubt!

This year Convergence is in Texas from March 18-21, 2012, how fun is that? I will be attending and...

Author: Terry Heley, MSFT Date: 01/19/2012

Get Connected with Connect in Microsoft Dynamics GP 2010!

Did you know that you can get connected to the latest information from right within Microsoft...

Author: Kelly Youells Date: 01/19/2012

How to verify Microsoft Dynamics GP is calculating Payroll taxes correctly

Many times in support, we will get questions on our payroll tax calculation as users may feel it is...

Author: Terry Heley, MSFT Date: 01/17/2012

Error: Microsoft Dynamics GP has encountered an error and needs to close. We are sorry for the inconvenience. appears when launching or posting in Microsoft Dynamics GP following a compliance update, service pack or hotfix installation.

After applying a service pack, hotfix, compliance update or year end update, the error "Microsoft...

Author: Sarah Purdy Date: 01/12/2012

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