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Error during Hotfix installation - "Version string portion was too short or too long"

Recently we had a problem when installing a Hotfix for AX 2009. The installation stopped with an error and we could find the following information in the setup log: === Starting execution phase === Starting the Microsoft Dynamics AX Client executable:
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The Dynamics AX Client sometimes terminates when displaying certain HTML pages in a Web browser control

In Dynamics AX 2009 several Forms exists that have a Web browser control to display either dynamically created HTML content or show certain web pages based on the context of a selected record in a Grid. The Web browser control enriches the user experience
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Unable to install Dynamics AX 2009 Analysis extensions when the default SQL Server Analysis Server collation is set to Turkish_CI_AS or Turkish_CS_AS

We came across an issue where by after installing the Dynamics AX 2009 Analysis Extensions sucessfully, no database is created! Even if you manually try to create the Dynamics AX Analysis database from the analysis script file DynamicsAX.xmla (found under

Error during processing of 'AX_CompanyName' report parameter. (rsReportParameterProcessingError)

We came across an issue recently where the Dynamics AX 2009 reporting extensions and sql reporting services reports deployed successfully. However when trying to browse and view ANY of the published reports on the SQL Reporting server or via role centers

You get the following warning message in BizTalk Server 2006 R2/2009 - The message does not contain a body part

We came across an issue where you are using Microsoft Dynamics AX 2009 Asynchronous BizTalk Adapter to receive response messages from AX 2009. After just having sent an AIF UPDATE or DELETE Action message to AX, the BizTalk Server fails to consume the

How to fix SQL error: "Too many parameters were provided in this RPC request"

Recently we were confronted with a case where we received the following SQL error: [Microsoft][SQL Native Client][SQL Server]The incoming tabular data stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too many parameters were provided
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How to set the number sequence for Global Address Book when virtual companies are used

In global address book parameters a number sequence and a company must be selected to use for Global Address Book (GAB) entries. In our scenario we have 70 companies. We do not have a single company which ALL users have access to, so it seems we cannot
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License issue when customizing Gantt controls

When using Gantt charts from any module it works fine, but when trying to edit it from the AOT the following error occurs: (e.g. when opening AOT/Forms/SmaDispatchBoard/Designs/Design/ and right click/edit) The licensing has failed! Please contact Netronic
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Problems when trying to update a certain field with AIF

Recently I tried to setup AIF in standard AX 2009. The purpose was to send service orders electronically with AIF, in XML-format and sending it back to AX in order to update the field StageId of the specific service order. I had managed to send the service
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Certain User groups cannot be deleted in Dynamics AX

Sometimes when I try to delete certain User groups in Dynamics AX 4.0 or Dynamics AX 2009 I notice that the User groups disappears from the Grid but is actually not deleted. When I am clicking at the delete button the first thing I notice is that the
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AxUpdatePortal.exe does not update Enterprise Portal when not running from an elevated command prompt

One of the nice features added with Dynamics AX 2009 is the support for 64bit (x64) for the Dynamics AX 2009 Application Object Server and the Dynamics AX 2009 .NET Business Connector. The fact that the Dynamics AX 2009 Client is however still only available

How to open an AX form from your own help

In the standard AX on-line help you can link to a form in AX (open the form). E.g. Accounts receivable > Setup > Customer groups > F1 > Terms of payment link. When you click on the link, the Terms of payment form will open. The following is
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Kerberos authentication issues in a multi server environment affecting only the KPI web part

When you are setting up Dynamics AX 2009 Role Center and Enterprise Portal in a multi server environment where each component is running on Windows Server 2008 you may get confronted with an authentication issue. The base requirement for a multi server

Debugging Microsoft Dynamics AX 2009 SSRS reports with Microsoft Visual Studio 2008

While Microsoft SQL Server Reporting Services (SSRS) reports allowed in in Dynamics AX 4.0 a user to create Ad'hoc reports that were only based on the data stored in the Dynamics AX database, in Dynamics AX 2009 Production reports allow also the execution

Unable to print reports as PDF files on the AX server using batch processing

We came across an issue reported to us where they were trying to automate printing of reports as PDF files using batch processing on the server. Printing reports directly worked fine and they were able to save the PDF files it generated successfully on
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