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Why? Why! Why do managers make stupid decisions that cause devastating churn and tawdry results? And it's not just managers, though they are particularly proficient at promoting poor performance—architects, leads, and individual contributors flood the Read More...
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If you are a software geek, like me, being the product support technician for your friends and family comes with the territory. While it's painful to watch your family struggle with software, particularly if you helped write it, at least you can tell Read More...
