In the Telecom space, the management telecom services, resources, logical and physical infrastructure is the domain of Business Support Systems and Operations Support Systems. The management of services is becoming the domain of Service Delivery Frameworks. This blog will focus on development and trends in this space and the application of Microsoft technologies to achieve agility in Service Delivery.
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Microsoft Online Services was selected as a Finalist by the TM Forum for this year’s Best Practices Excellence Awards 2009. The awards were recognized at the TM Forum’s Management World event held in Nice, France from 6-9 May 2009. Traditionally
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The TM Forum recently posted a Microsoft case study on how a BSS/OSS stack was rapidly designed and implemented to support www.Microsoft.com/online . Business Problem: To provide the speed and convenience of cloud computing services, Microsoft recently
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