In the Telecom space, the management telecom services, resources, logical and physical infrastructure is the domain of Business Support Systems and Operations Support Systems. The management of services is becoming the domain of Service Delivery Frameworks. This blog will focus on development and trends in this space and the application of Microsoft technologies to achieve agility in Service Delivery.
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If you look at just the numbers, Microsoft is used by only a very small percentage of BSS and OSS systems. In the true telecom BSS/OSS space, Microsoft can claim less than 10% market share today. The other 90% is split between legacy Mainframe,
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