MS CRM picks up financial services users
Microsoft says that since its introduction in December 2005, Microsoft Dynamics CRM 3.0 has been deployed by a broad range of enterprise-scale businesses, including many financial services firms. H&R Block Inc., a leading United States tax service provider, has added 500 seats to an earlier deployment of 1,500 seats of Microsoft CRM. It has a five-year plan to deploy 6,000 seats. In addition, AGFirst Farm Credit Bank, the premier agricultural lender in the eastern United States and Puerto Rico, is deploying 1,500 seats of Microsoft CRM. "The path to CRM success in large enterprises has been blocked by poor user adoption and spiraling deployment costs," said Brad Wilson, general manager of Microsoft Dynamics CRM for Microsoft Business Solutions. "Microsoft CRM is delivering a radically better CRM value proposition for large businesses: an outstanding user experience delivered right through the desktop applications that people use every day, and a fast, flexible and easy-to-deploy platform based on common tools and industry standards."
