KANA Software - More Popular with Users than Wall Street Investors
Bloor Research finds KANA CRM software a strong hit with clients, but the company needs to get its finances in order.
http://www.it-director.com/technology/applications/content.php?cid=8779 KANA runs on Windows and several other operating systems. Haven't heard anything about them for awhile, but this research report gives an in-depth look
