http://blogs.msdn.com/finserv_blog/archive/tags/data+mining/default.aspxTags: data miningen-USCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.msdn.com/finserv_blog/archive/2006/10/31/customer-relationship-management-crm-so-what.aspxTue, 31 Oct 2006 15:42:00 GMT91d46819-8472-40ad-a661-2c78acb4018c:909256fsusblog7http://blogs.msdn.com/finserv_blog/comments/909256.aspxhttp://blogs.msdn.com/finserv_blog/commentrss.aspx?PostID=909256From David Margulius at Infoworld: Quick. When was the last time you remember being pleasantly surprised by how effectively a company used data about you to improve your customer experience? ...Personally, I’m amazed that none of the companies I’ve done...(<a href="http://blogs.msdn.com/finserv_blog/archive/2006/10/31/customer-relationship-management-crm-so-what.aspx">read more</a>)<img src="http://blogs.msdn.com/aggbug.aspx?PostID=909256" width="1" height="1">data mininginsurancebankingcustomer knowledgebrokersCRM