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Tuesday, January 29, 2008 12:01 AM

SaaS Service Offerings redefine what's in a product

As I continue my work on my little nook of Microsoft's S+S business strategy, the team I work with has noticed something peculiar about what exactly a Service Offering really is. Because we know the packaged software business so well, we sometimes overlook
Posted by Gabriel Morgan | 0 Comments
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Sunday, November 18, 2007 12:44 PM

Customer 2.0 is here and she has a major impact on business models and system architecture

One of the major tasks on my plate is understanding the impact of business systems to support the explosion of Software as a service business offerings, such as Exchange Hosted Services, Windows Live offerings and Microsoft Dynamics CRM Live. These business
Posted by Gabriel Morgan | 10 Comments
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Friday, September 28, 2007 5:15 PM

Service Delivery Platform (SDP) for the Enterprise

I'm noticing a lot of great improvements in Enterprise Architecture Frameworks, namely FEAF, TOGAF, Gartner EAF and ITIL (Yes, I see ITIL as an EAF now). They are embracing similar improvement themes like Business Strategy linkage, enabling agile business
Posted by Gabriel Morgan | 1 Comments
Wednesday, August 29, 2007 9:39 PM

How SaaS, S+S impact an Enterprise Architect

Mike Walker wrote a great thought-provoking blog post on the implications SaaS has on Enterprise Architecture . Although he noted some very interesting points, I thought I’d extend this a bit and describe the impact of my life as it pertains to SaaS because
Posted by Gabriel Morgan | 2 Comments
Wednesday, July 18, 2007 9:34 PM

Business analysis for 'Consuming' SaaS Services

In a previous blog , I posted some considerations to assist analyzing a business for opportunities to provide a SaaS offering with a focus on the bits that directly impact system architectures to enable the SaaS business model. In this post I want to
Posted by Gabriel Morgan | 1 Comments
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Wednesday, July 18, 2007 7:46 PM

Business analysis for 'Providing' SaaS Services

Should a business offer a SaaS product? Hmmm, I think it might if all the right peices are there. Part of my role in the MSIT Enterprise Architecture team is to think about strategies for improving our IT systems to enable the business. One very proactive
Posted by Gabriel Morgan | 2 Comments
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Friday, July 06, 2007 12:39 PM

SaaS is not just SOA, S+S and Web 2.0

Microsoft has defined SaaS as "Software deployed as a hosted service and accessed over the Internet." ( see here for the article ). Although I don’t disagree with this definition (quite frankly, it’s hard not to), it seems a bit generic and could cause
Posted by Gabriel Morgan | 1 Comments
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