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<?xml-stylesheet type="text/xsl" href="http://blogs.msdn.com/utility/FeedStylesheets/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Customer 2.0 is here and she has a major impact on business models and system architecture</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx</link><description>One of the major tasks on my plate is understanding the impact of business systems to support the explosion of Software as a service business offerings, such as Exchange Hosted Services, Windows Live offerings and Microsoft Dynamics CRM Live. These business</description><dc:language>en</dc:language><generator>CommunityServer 2.1 SP1 (Build: 61025.2)</generator><item><title>MSDN Blog Postings  &amp;raquo; Customer 2.0 is here and she has a major impact on business models and system architecture</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#6380274</link><pubDate>Mon, 19 Nov 2007 02:06:09 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:6380274</guid><dc:creator>MSDN Blog Postings  » Customer 2.0 is here and she has a major impact on business models and system architecture</dc:creator><description>&lt;p&gt;PingBack from &lt;a rel="nofollow" target="_new" href="http://msdnrss.thecoderblogs.com/2007/11/18/customer-20-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture/"&gt;http://msdnrss.thecoderblogs.com/2007/11/18/customer-20-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture/&lt;/a&gt;&lt;/p&gt;</description></item><item><title>Are you ready for Customer 2.0?</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#6381245</link><pubDate>Mon, 19 Nov 2007 02:24:49 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:6381245</guid><dc:creator>E-Bitz - SBS MVP the Official Blog of the SBS "Diva"</dc:creator><description>&lt;p&gt;Saw two posts that got me thinking... &lt;a rel="nofollow" target="_new" href="http://scobleizer.com/2007/11/17/the-brand-promise-of-apple/"&gt;http://scobleizer.com/2007/11/17/the-brand-promise-of-apple/&lt;/a&gt; and&lt;/p&gt;
</description></item><item><title>Are you ready for Customer 2.0?</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#6383571</link><pubDate>Mon, 19 Nov 2007 03:52:53 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:6383571</guid><dc:creator>MVPs</dc:creator><description>&lt;p&gt;Saw two posts that got me thinking... &lt;a rel="nofollow" target="_new" href="http://scobleizer.com/2007/11/17/the-brand-promise-of-apple/"&gt;http://scobleizer.com/2007/11/17/the-brand-promise-of-apple/&lt;/a&gt; and&lt;/p&gt;
</description></item><item><title>Focusing on Customer 2.0</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#6519156</link><pubDate>Sun, 25 Nov 2007 20:19:40 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:6519156</guid><dc:creator>Inside Architecture </dc:creator><description>&lt;p&gt;There's been talk, for years now, about concepts like Enterprise 2.0 and Web 2.0. We are all so enamored&lt;/p&gt;
</description></item><item><title>Customer 2.0</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#6533106</link><pubDate>Mon, 26 Nov 2007 21:28:17 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:6533106</guid><dc:creator>Noticias externas</dc:creator><description>&lt;p&gt;&amp;amp;#160; I enjoyed this post from Gabriel a lot - he talks about the dynamics at play in the IT arena at&lt;/p&gt;
</description></item><item><title>Customer 2.0</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#6644623</link><pubDate>Mon, 03 Dec 2007 08:03:19 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:6644623</guid><dc:creator>Stuart King's Security and Risk Management Blog</dc:creator><description>&lt;p&gt;Kai is calling to you. She is calling to you to make her internet experience Fun, Social, and Engaging. If she uses your services today, that does not mean she will use them tomorrow. She is brand loyal, but your...&lt;/p&gt;
</description></item><item><title>SaaS Service Offerings redefine what's in a product</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#7301355</link><pubDate>Tue, 29 Jan 2008 11:10:49 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:7301355</guid><dc:creator>Gabriel_Morgan</dc:creator><description>&lt;p&gt;As I continue my work on my little nook of Microsoft's S+S business strategy, the team I work with has&lt;/p&gt;
</description></item><item><title>SaaS Service Offerings redefine what's in a product</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#7302107</link><pubDate>Tue, 29 Jan 2008 12:06:12 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:7302107</guid><dc:creator>Noticias externas</dc:creator><description>&lt;p&gt;As I continue my work on my little nook of Microsoft&amp;amp;#39;s S+S business strategy, the team I work with&lt;/p&gt;
</description></item><item><title>Carnival of Enterprise Architecture #10 - July 1, 2008</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#8676642</link><pubDate>Tue, 01 Jul 2008 15:07:11 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8676642</guid><dc:creator>Technology Architecture </dc:creator><description>&lt;p&gt;Welcome to the July 1, 2008 edition of Carnival of Enterprise Architecture (Issue #10). Business Process Management Stephan Grindley presents Enterprise Asset Management Software - a Great Way to Manage posted at Asset Management Articles. Bozidar Spirovski&lt;/p&gt;
</description></item><item><title>Customer 1.0 = Customer 2.0</title><link>http://blogs.msdn.com/gabriel_morgan/archive/2007/11/18/customer-2-0-is-here-and-she-has-a-major-impact-on-business-models-and-system-architecture.aspx#8791017</link><pubDate>Wed, 30 Jul 2008 09:13:30 GMT</pubDate><guid isPermaLink="false">91d46819-8472-40ad-a661-2c78acb4018c:8791017</guid><dc:creator>Alex Glassey</dc:creator><description>&lt;P&gt;Good discussion. I agree that the environment has changed but I disagree that the customer is different: &lt;A href="http://glasseyonsaas.typepad.com/glassey_on_saas/2008/07/customer-10-cus.html" target=_new rel=nofollow&gt;http://glasseyonsaas.typepad.com/glassey_on_saas/2008/07/customer-10-cus.html&lt;/A&gt;.&lt;/P&gt;</description></item></channel></rss>