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Regular HealthBlog readers know that I often find symbolism in things that I see as I travel the world. In Japan it was a wooden bridge in a serene garden. In Switzerland it was the Swiss Army Knife. In Banff Canada it was a ladder reaching toward a star Read More...
OK, I hope the headline caught your attention. If you are a clinician, keep reading. If you are not a doctor, nurse or other healthcare provider it's OK to read this too. In fact, you probably should. A regular theme on HealthBlog has been the growing Read More...
I wanted to share a couple of insightful comments on previous HealthBlog posts that I received this week. One reader responds to my post about a public hospital in Spain, Torrevieja Salud , that I wrote about while attending a health leaders event in Read More...
I'm sitting in Narita Airport waiting for my flight back to Seattle and reflecting on my experiences at the STS Forum in Kyoto and the meetings I had with customers in Tokyo. Besides the opportunity to hear from Japan's new prime minister, I was thrilled Read More...
Last April I posted a piece on this Blog entitled " If Disney Did Healthcare ". I commented that there was a lot the healthcare industry could learn from Disney about customer service, customer experience, and customer satisfaction. It was one of those Read More...
Anyone who works in healthcare knows that many of today’s clinical software applications leave a lot to be desired when it comes to “user experience”. Unlike ubiquitous, commodity software used in other businesses, healthcare applications are highly proprietary Read More...
Does information technology really improve care quality and safety? Can well designed and implemented clinical software applications really improve physician satisfaction? Can healthcare information technology really have a positive return on investment? Read More...
I'd like to draw your attention to a new video that we've just released as part of my House Calls for Healthcare Professionals series. The program takes a look at diagnostic software developed by Robertson Technologies . I met Dr. Joel Robertson about Read More...
On October 21st, 2005, I wrote an entry on this Blog about the need for a more common and intuitive user interface to clinical information systems. Here's part of that entry: ***************************************************** Jim Lynch, R.N. is quoted Read More...
I'm back from Kansas City where we hosted a very enjoyable Healthcare Executive Forum event with some of our customers. Every time I get out in the field I'm amazed by some of the great work our customers are doing to improve work flow processes, patient Read More...
 
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