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Bridging the Gaps in Healthcare IT

Posted Wednesday, October 10, 2007 10:19 PM by hlthblog
I'm sitting in Narita Airport waiting for my flight back to Seattle and reflecting on my experiences at the STS Forum in Kyoto and the meetings I had with customers in Tokyo. Besides the opportunity to hear from Japan's new prime minister, I was thrilled Read More...
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If Disney Did Healthcare: Part 2

Posted Wednesday, September 19, 2007 6:44 PM by hlthblog
Last April I posted a piece on this Blog entitled " If Disney Did Healthcare ". I commented that there was a lot the healthcare industry could learn from Disney about customer service, customer experience, and customer satisfaction. It was one of those Read More...
2 Comments

American Healthcare and Falling Bridges: Too much in common

Posted Wednesday, August 08, 2007 4:13 PM by hlthblog
I've mentioned before on this Blog that I'm a fan of Most-Wired Online and its guest editorials. Every so often, a Most-Wired edition comes across my desk that especially draws me in. This week's editorials by Senator Sheldon Whitehouse of Rhode Island Read More...
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If Wal-Mart Did Healthcare......

Posted Wednesday, May 02, 2007 8:38 AM by hlthblog
Last month, after delivering a keynote address in Orlando and spending a little time visiting Disney attractions, I wrote a piece that pondered what it might be like if Disney did healthcare . Last week I was in Washington, D.C., for the World Health Read More...
7 Comments

The Story on MedStory

Posted Thursday, April 05, 2007 2:04 PM by hlthblog
One of the big announcements during HIMSS last February was Microsoft’s acquisition of a company specializing in medical search. That company is called MedStory . Recently, I caught up with MedStory founder and CEO, Dr. Alain Rappaport , M.D., Ph.D., Read More...
7 Comments

New Audio-cast: Windows Vista, Office 2007 and SharePoint Server- Bringing it all together in healthcare

Posted Thursday, March 01, 2007 11:11 AM by hlthblog
Whether you are a technical, business, clinical leader or anybody else in your healthcare organization you are confronted with challenges unique to healthcare. Now, new technologies such as Microsoft Windows Vista and the 2007 Microsoft Office system, Read More...
1 Comments

Healthcare IT Innovation in the Most Surprising Places: When size doesn't matter

Posted Thursday, February 01, 2007 3:31 PM by hlthblog
I'm back from Kansas City where we hosted a very enjoyable Healthcare Executive Forum event with some of our customers. Every time I get out in the field I'm amazed by some of the great work our customers are doing to improve work flow processes, patient Read More...
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