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Upload Installation Logs on Vista Today

Bret Grinslade, Group Program Manager for our Deployment Technology Group, describes how you can send feedback directly to our team. You can also check a box during setup to have feedback in the form of installation logs sent directly to our system. As Bret notes, however, on Vista uploading logs can take up to 30 days before you're prompted to do so.

To upload your logs from Vista today to provide more timely feedback, you can follow these steps:

  1. Click on Start
  2. Click on Control Panel
  3. Click on System and Maintenance
    1. In classic view, double click Problem Reports and Solutions and skip to step 5.
  4. Click on Problem Reports and Solutions
  5. If you do not see a dialog similar to the following pop up immediately, click Check for new solutions on the left
Checking for solutions

If you are prompted to send information to Microsoft, I encourage you to review the information and follow the prompts to send it in for any products which information is requested.

Published Tuesday, August 28, 2007 12:18 AM by Heath Stewart
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Comments

# MSDN Blog Postings » Upload Installation Logs on Vista Today

Tuesday, August 28, 2007 7:28 AM by Ben Hall

# re: Upload Installation Logs on Vista Today

Just out of interest, how many of those 224 problems had a solution?

I just had 149 and two solutions saying upgrade NForce and Audio.

Tuesday, August 28, 2007 7:31 AM by Heath Stewart

# re: Upload Installation Logs on Vista Today

Ben, only a small handful (dozen maybe). Mainly a certain third party driver doesn't seem to be handling user switching too well.

Wednesday, August 29, 2007 2:21 AM by Louis

# re: Upload Installation Logs on Vista Today

frequently I find that upload fails, and I have to retry many many times before it eventually works. (complains with some bollocks about that I might not have an internet connection)

Saturday, May 10, 2008 12:42 AM by Heath Stewart's Blog

# Visual Studio and .NET Log Collection Utility

Setup and deployment is a tricky business. Machines can be in many different and often unforeseen states

Wednesday, September 10, 2008 5:01 AM by Microsoft Japan Forum Operators Blog

# 【日本語版】 Visual Studio および .NET のログ収集ユーティリティ

再びこんにちは! 今日は僕の頭の中で動いている CPU の調子がすこぶる快調なので、英語スレッドの日本語版をもう 1 つ紹介してみようと思います。 これは、米国マイクロソフト社に勤務する Heath Stewart

Wednesday, May 20, 2009 5:15 PM by Heath Stewart's Blog

# Microsoft VS/.Net Log Collection Tool

Use collect.exe to gather Visual Studio and .NET setup logs for help diagnosing installation and update issues.

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