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Social Computing: Industry Voices

Social Computing News and Opinions from the vertical industry teams

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Online Identities
Recruiters have been known to mine all information about you via Blogs, Twitters and the other digital footprints that you leave behind. An online identity is a social identity that you establish in online communities. Although some people prefer to use Read More...
Tapping Tacit Knowledge with Social Networking Tools
By definition, tacit knowledge is knowledge that people carry in their minds and is, therefore, difficult to access. Tacit knowledge has been found to be a crucial input to the innovation process. An organizations ability to innovate depends on its level Read More...
Customer Service and Blogging
There is an interesting trend of companies using microblogging services like Twitter to monitor customer complaints. One example mentioned in the Boston Globe is that of a customer who griped about his HDTV reception via twitter during an NBA playoff Read More...
NewsGator Adds Value to Enterprise Social Computing Features for Microsoft Office SharePoint Server 2007
NewsGator Technologies, Inc. announced the general availability of Social Sites 2.0, a major upgrade for NewsGator’s social computing solution for Microsoft Office SharePoint Server 2007.  Social Sites 2.0 offers new social capabilities to Read More...
Social Networking at Miami Dade
The fourth-largest public school district in the United States needed a consistent way to deliver information to more than 1 million students, parents, teachers, and administrators. The district built a Web-based portal to provide a single point of access Read More...
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