What happens to the feedback you send us?
I told you a while back that we’re listening to you. In fact, we love to hear from you. Not a day or a meeting goes by that we don’t review and discuss your feedback. Almost everything that goes on around here is identified and prioritized and implemented based on your ratings and comments. On behalf of the entire Office Online team, I thank you for taking the time to rate a topic on our site, or leave your comments – especially if the topic you rated wasn’t helpful.
We are constantly tweaking our site, but it may not be obvious to you what changes we have made based on your feedback, so here are a few examples:
· On the Help and How-To home page we have added a module that shows you the most read, most searched and top issues so that you can quickly see if the issue you are having is a common one and, if so, go directly to the most useful information.
· Many of you were looking to buy or upgrade your version of Office, but could not find pricing information. We’ve added that to our products pages.
· We’ve added a box that lists our most popular downloads, so you can quickly see what others are downloading.
So, keep on clicking on the feedback button and posting your comments. We are listening.
--Nancy