james whelan :: partner support tech lead

news, views and useful information from international english partner support - enabling Microsoft partners

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Who Am I?...

Hi, my name's James and I work for Microsoft UK, based from our Manchester office. I have been working at Microsoft for over seven years, initially joining the Exchange support team at Microsoft UK's Reading HQ and then moving over to the ROSS (Rapid Onsite Support Services) team, when it was first created in the EMEA region in March 2003, part of Microsoft Services. During this time, I have travelled all over the continent and have worked on nearly 200 different customer issues, ranging from implementation problems to critical situations. My current role, as a Technical Lead in the Microsoft Partner Programme allows me to take my experiences and help our Partners help their customers. My technological areas of interest include Exchange storage theory and design, OWA, migration and clustering.

This is provided "AS IS" with no warranties, and confers no rights. Use of materials found on this page is subject to the terms specified in the Terms Of Use:

My Useful Exchange Links

Exchange Best Practices Analyzer (ExBPA)

Other Blogs...

September 2004 - Posts

Posted Monday, September 20, 2004 12:47 PM

My new blog site...

...Hi all, I am new to blogging, so welcome to my site....it's a bit bare at the moment, but I am getting my material together. A bit of background on myself - I work for Microsoft UK in the ROSS team (Rapid Onsite Support Services), my official job title Read More...

by jamesmwhelan | 1 Comments

Posted Monday, September 20, 2004 12:23 PM

Outlook Connectivity Issues (RPC Cancel Request) In Outlook 2002/03

If you regularly suffer from the "Outlook is requesting...." dialog box, an easy way to check the general area of where the problem occurring is by the following: If you see the Exchange server name, then the problem is related to connectivity problems Read More...

by jamesmwhelan | 0 Comments

Filed under: Exchange General

Posted Monday, September 20, 2004 6:28 AM

Disable Shutdown Event Tracker In Windows 2003

Okey dokey....not so much an Exchange area, but if you're setting up a few Exchange 2003 servers and rebooting, it becomes annoying quickly! Start -> Run type GPEDIT.MSC click ok Computer Configuration -> Administrative Templates -> System Select Read More...