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james whelan :: partner support tech lead

news, views and useful information from international english partner support - enabling Microsoft partners

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Who Am I?...

Hi, my name's James and I work for Microsoft UK, based from our Manchester office. I have been working at Microsoft for over seven years, initially joining the Exchange support team at Microsoft UK's Reading HQ and then moving over to the ROSS (Rapid Onsite Support Services) team, when it was first created in the EMEA region in March 2003, part of Microsoft Services. During this time, I have travelled all over the continent and have worked on nearly 200 different customer issues, ranging from implementation problems to critical situations. My current role, as a Technical Lead in the Microsoft Partner Programme allows me to take my experiences and help our Partners help their customers. My technological areas of interest include Exchange storage theory and design, OWA, migration and clustering.

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July 2005 - Posts

Posted Friday, July 08, 2005 7:50 AM
Where Does The Term "spam" Come From?
This has cropped up in conversation a couple of times this week at European TechEd - "why is spam e-mail called spam"? Well....here is the answer: Source: http://www.spam.com/ci/ci_in.htm Use of the term "spam" was adopted as a result of the Monty Python Read More...

by jamesmwhelan | 0 Comments

Posted Thursday, July 07, 2005 2:40 PM
Wheelie's Exchange 2003 Hints & Tips #1
Do you have Exchange 2003 installed on a Domain Controller or are you running Small Business Server 2003? If so, this may prove really useful. If you need to perform a server shutdown or a reboot, run the following command first: net stop msexchangesa Read More...

by jamesmwhelan | 1 Comments

Posted Wednesday, July 06, 2005 10:49 AM
TechEd Update
It's Wednesday lunchtime and we're one full day in to TechEd. Yesterday was great - my colleague Paul "ExBPA" Flaherty presented the ExBPA session, which was great. Even as a Microsoftee I learnt a couple of new things about this great tool. Remember, Read More...

by jamesmwhelan | 0 Comments

Posted Tuesday, July 05, 2005 12:43 PM
European TechEd - Amsterdam
Hi All, I am over at TechEd all week, if you want to meet up, then ping me a mail and we'll see what we can sort out. I take this opportunity to recommend some great sessions that my colleagues, Brad, Paul & Brett are presenting - definately worth Read More...

by jamesmwhelan | 0 Comments

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