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james whelan :: partner support tech lead

news, views and useful information from international english partner support - enabling Microsoft partners

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Who Am I?...

Hi, my name's James and I work for Microsoft UK, based from our Manchester office. I have been working at Microsoft for over seven years, initially joining the Exchange support team at Microsoft UK's Reading HQ and then moving over to the ROSS (Rapid Onsite Support Services) team, when it was first created in the EMEA region in March 2003, part of Microsoft Services. During this time, I have travelled all over the continent and have worked on nearly 200 different customer issues, ranging from implementation problems to critical situations. My current role, as a Technical Lead in the Microsoft Partner Programme allows me to take my experiences and help our Partners help their customers. My technological areas of interest include Exchange storage theory and design, OWA, migration and clustering.

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November 2005 - Posts

Posted Tuesday, November 15, 2005 12:24 PM
Exchange 12 Overview - Notes *hot* from the session
Just come out of the Exchange 12 overview session - and what a session it was [:D] Jeff Ressler and Terry Myerson did some great demo's for features that will really make Exchange 12 rock. From a perspective of not only a Microsoft employee supporting Read More...

by jamesmwhelan | 2 Comments

Posted Tuesday, November 08, 2005 11:16 AM
Microsoft European ITForum 15-17 November, Barcelona
I am going to be at IT Forum co-presenting some sessions as well as being available to chat to on the Exchange "Ask The Experts" stand....my itinery (subject to possible change) is as follows: Tuesday 15th November - CHT053 - Exchange 5.5 to Exchange Read More...

by jamesmwhelan | 1 Comments

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