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james whelan :: partner support tech lead

news, views and useful information from international english partner support - enabling Microsoft partners

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Who Am I?...


Hi, my name's James and I work for Microsoft UK, based from our Manchester office. I have been working at Microsoft for over seven years, initially joining the Exchange support team at Microsoft UK's Reading HQ and then moving over to the ROSS (Rapid Onsite Support Services) team, when it was first created in the EMEA region in March 2003, part of Microsoft Services. During this time, I have travelled all over the continent and have worked on nearly 200 different customer issues, ranging from implementation problems to critical situations. My current role, as a Technical Lead in the Microsoft Partner Programme allows me to take my experiences and help our Partners help their customers. My technological areas of interest include Exchange storage theory and design, OWA, migration and clustering.


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October 2006 - Posts

Overview of Exchange 2007 – what’s new?
Hi All, If you are UK based, especially in the North West of England then come down to the TechNet event where I will be discussing Exchange 2007. For more details: WWE - Event Details - In-Person Event https://msevents.microsoft.com/cui/EventDetail.aspx?EventID=1032311031&Culture=en-GB Read More...

by jamesmwhelan | 0 Comments

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Storage Expo - Summary
It was a busy couple of days on the Microsoft stand. I met some very cool people asking some interesting questions, not only around DPM but our other technologies as well. From my perspective, I am very excited about the level of interest there has been Read More...

by jamesmwhelan | 1 Comments

Straight From Storage Expo
Hi All, I'm writing to you straight from the Microsoft stand here at Storage Expo in London Olympia. This is a two day event where anyone and everyone with an interest in storage is to be found. Simply put, for storage vendors (and of course, Microsoft), Read More...

by jamesmwhelan | 0 Comments

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